Beverage Server- Omaha

WarHorse Casino; Omaha (NE); On-site; USD 7,955 - 11,330; Full time

Benefits offered by this job

Health, Dental & Life Insurance

401(k) with investment options

Flexible Spending Account

Health Savings Account

Job summary

WarHorse Casino in Omaha is looking for a full-time Beverage Server to deliver exceptional beverage service to guests. Candidates must be at least 19 years old, have a high school diploma, and experience in customer service is preferred. This role requires working in a fast-paced environment, and responsibilities include serving drinks, adhering to liquor regulations, and maintaining a positive guest experience. Benefits include health insurance and a 401(k).

Qualifications

• Must be 19 years of age or older.
• Ability to operate mobile devices and POS systems.
• Previous customer service experience preferred.

Responsibilities

• Provide prompt beverage service to guests.
• Accurately enter beverage orders into the POS system.
• Ensure compliance with all liquor laws and regulations.

Skills

Guest Focus

Communication

Team Collaboration

Flexibility

Problem Solving

Education

High school diploma or equivalent

Tools

POS systems

Mobile devices

Job description

Summary

Beverage Server – Full Time (Omaha)

Pay: $7.00/hour + tips

POSITION SUMMARY

WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.

SCHEDULE REQUIREMENTS

• Full-time availability required
• Shifts may include:
  • 8:00 AM – 4:00 PM
  • 12:00 PM – 8:00 PM
• Must be available to work any day of the week, including weekends and holidays

ESSENTIAL JOB FUNCTIONS / DUTIES

• Provide prompt, efficient, and friendly beverage service to guests
• Accurately enter beverage orders into the POS system
• Prepare drink garnishes and set-ups according to standards
• Ensure compliance with all federal, state, local, and company liquor laws and regulations
• Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
• Retrieve and transport used glassware to designated areas
• Maintain and balance server bank when applicable
• Attend required meetings and training sessions
• Maintain a clean, professional appearance at all times
• Foster positive guest and team member relationships
• Perform additional duties as assigned

JOB SPECIFICATIONS

• Must be 19 years of age or older
• High school diploma or equivalent required
• Previous customer service experience preferred
• Ability to operate mobile devices, tablets, and POS systems
• Strong communication and guest service skills
• Ability to work in a fast-paced, high-energy environment

CORE COMPETENCIES

• Guest Focus
• Communication
• Team Collaboration
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management & Composure

BENEFITS – START DAY ONE

• Health, Dental & Life Insurance
• 401(k) with investment options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

CERTIFICATIONS & LICENSING

• Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
• Must be able to secure and maintain a Nebraska Gaming License

WORK ENVIRONMENT

This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.