BEVERAGE SERVER FULL TIME

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Graton Resort & Casino seeks a service-oriented team member to serve food and beverages promptly and professionally. You will follow Company standards and policies while delivering attentive guest experiences in a lively casino environment.

Responsibilities include maintaining stations, promoting service standards, and communicating shortages or equipment needs to supervision. Alcohol handling must comply with training and regulations; strong teamwork and safety awareness are essential.

Qualifications

• Proven customer service skills.
• Ability to handle alcohol responsibly per policy.

Responsibilities

• Serve food and beverages to guests in a timely, efficient manner.
• Promote Graton Resort & Casino culture and Service Standards.
• Inform supervisor of shortages and equipment needs.
• Maintain a clean, well‑stocked service station and comply with cash/charging procedures.
• Observe safety rules, health standards, and proper grooming.

Skills

Customer service

Alcohol awareness training

Job description

Position Summary

Serve food and beverages to guests in a timely, efficient manner. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Serve food and beverages to guests in a timely, efficient manner. Perform responsibilities in accordance with all Company standards, policies, and procedures.

Essential Functions

• Responsible for practicing, supporting, and promoting Graton Resort & Casino's culture and demonstrating Service Standards at all times.
• Inform immediate supervisor of any product shortages and equipment needs.
• Serve alcohol responsibly in accordance with alcohol awareness training.
• Behave in a positive, professional manner that reflects Company practices.
• Practice and observe safety rules and regulations and encourage others to do so. Comply with Board of Health Standards.
• Maintain high personal grooming and uniform standards pursuant to Graton Resort & Casino's policies.
• Know where the MSDS booklet is located for your area.
• Display knowledge of all emergency procedures.
• Inform manager on duty of any Team Member or Guest opportunities.
• Be familiar with cocktails and prices in order to fill any request for service.
• Complete assigned side‐work and any additional task with high degree of teamwork.
• Continuously observe and anticipate guests' needs in order to fill any and all guest opportunities.
• Maintain a clean and well‐stocked service station including but not limited to all glassware, condiments, coffee and dry goods.
• Comply with all cash and credit charging procedures. Know all cocktail and beverage pricing.
• Must retrieve glassware, including but not limited to beverage glasses and bottles from Casino and other assigned areas.