Beverage Server - Casino Service Bar

188 Tejon Gaming Authority; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Seminole Hard Rock seeks a Beverage Server to provide courteous service of alcoholic and non-alcoholic beverages across the property, ensuring a positive guest experience while upholding safety and regulatory standards.

Responsibilities include taking orders, handling cash, maintaining a clean bar area, following liquor laws and TIPS, and supporting responsible gaming. Candidates should have a high school diploma, a Mixology certificate, and be flexible to work varying shifts.

Qualifications

• High school diploma or GED required; Mixology certificate preferred.
• IPS certification and Sanitation certification preferred.

Responsibilities

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
• Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and TIPS training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
• Promote positive guest and team member relations.
• Adhere to property's Beverage Icon standards and expectations.

Skills

Leadership skills

Interpersonal skills

Communication skills

Confidentiality

Computer systems familiarity

Shift flexibility

Teamwork

Problem solving

Multitasking

Education

High school diploma or GED

Mixology certificate

IPS certification

Sanitation certification

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.

Essential Duties and Responsibilities

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
• Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and TIPS training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
• Promote positive guest and team member relations.
• Adhere to property's Beverage Icon standards and expectations.
• Beverage Icon is a notification system for guests requesting beverage service.

Qualifications

• High school diploma or general education degree (GED) is required as well as certificate in Mixology.
• I.P.S. certification and Sanitation certification is preferred.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

Skills

• Strong leadership and interpersonal skills.
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate.
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

Physical Demands

Ability to stand and sit for extended periods of time. Ability to walk distances. Ability to lift 30 to 40 lbs. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!