Beverage Server - Casino Service Bar

165 Hard Rock Casino Northern Indiana, LLC; Gary (IN); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

165 Hard Rock Casino Northern Indiana, LLC is seeking a Beverage Server to provide prompt and courteous service to guests, take drink orders, and help maintain a clean, inviting bar and dining area.

You will emphasize suggestive selling, VIP customer relations, and accurate handling of payments while adhering to policies in a bustling, smoke-friendly casino environment.

Qualifications

• High school diploma or equivalent.
• Must have good oral communication skills.
• Must be able to lift up to ten pounds frequently.
• Must be willing to work a flexible schedule.
• Must be able to withstand noisy and smoke-filled environments.

Responsibilities

• Takes customer drink orders, serves drinks, and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests checks.

Skills

Customer service

Oral communication

Interpersonal skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: POSITION SUMMARY:

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Beverage Servers must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Serves as a VIP Bartender when pop up beer cart is needed.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests checks.
• Performs all other related and compatible duties as assigned by the Beverage Supervisor.

NON-ESSENTIAL FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis) High school diploma or equivalent required.

ADDITIONAL REQUIREMENTS:

(Licenses, Certifications, Testing, etc): Must have good oral communication skills. Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations. Must be able to lift up to ten (10) pounds frequently throughout shift. Must be willing to work a flexible schedule. Must have the ability to withstand noisy and smoke filled environments. Must be able to sit 20% of shift and walk 80% of shift.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!