Beverage Server - Casino Center Bar

Hard Rock Hotel & Casino Ottawa; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Seminole Tribe of Florida is seeking a Part-time Cocktail Server to provide high-quality beverage service across the property, delivering an exceptional guest experience.

This role requires flexible availability, including nights, weekends and holidays, and involves handling cash, following liquor laws and AAC training, and maintaining accurate beverage knowledge.

Qualifications

• High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume.
• Certificate in Mixology is preferred.

Responsibilities

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
• Promote positive guest and team member relations

Skills

Customer service

Cash handling

Alcohol knowledge

Mathematical proficiency

Flexibility

Professional demeanor

Education

High school diploma or equivalent

Mixology certificate preferred

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience.

This position is part-time & has two shift options:

• Overnight: Shift starts at 12am midnight until 8:30am.
• Day: Shift starts at 8am until 4:30pm

Ability to work flexible schedules, including nights, weekends and holidays is required.

The company-provided Cocktail Server uniform consists of: a corset top, satin mini-skort, fishnet hosiery, & knee high boots (boots not provided).

Essential duties include, but are not limited to:

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
• Promote positive guest and team member relations

Qualifications:

• High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred.
• Must undergo Alcohol Awareness Certification training on an ongoing basis.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Must possess knowledge of both food and beverage items.
• Must be able to make cash transactions accurately.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures

WORK ENVIRONMENT:

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.