Beverage Server - $14/Hour + Tips

170 815 Entertainment, LLC; United States; On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford seeks m/f servers to deliver prompt, courteous service, take beverage orders, and create memorable guest experiences. You will help maintain a clean, inviting station and support a high-energy casino environment.

Requirements include a high school diploma, valid food handlers and liquor licenses, and the ability to pass a background check. Flexibility is essential for this 21+ venue with a fast-paced, noisy environment.

Qualifications

• High school diploma or equivalent required.
• Must have valid Food Handlers Card, Liquor License, and IGB Badge when working.
• Must successfully pass a background check.
• Must be at least twenty‑one (21) years of age.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, courtesy toward others and the ability to handle stressful situations.
• Ability to be on your feet for long periods.
• Must be able to lift up to ten (10) pounds frequently.
• Must be willing to work a flexible schedule.
• Must withstand noisy environments.

Responsibilities

• Creates an atmosphere that induces guests to choose Hard Rock Casino Rockford for gaming entertainment and builds guest relations.
• Takes drink orders, serves drinks, and collects payments in a courteous and efficient manner.
• Adheres to food and beverage policies and state liquor laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Receives monies and settles guests' checks correctly.
• Performs related duties as assigned by the Food and Beverage Supervisor.

Skills

Customer service

Oral communication

Interpersonal skills

Stress management

Flexibility

On-your-feet work

Education

High school diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Position Summary

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

Essential Functions

• Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Always keeps station clean.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests’ checks.
• Performs all other related and compatible duties assigned by the Food and Beverage Supervisor.

Non-Essential Functions

• Attend seminars when needed.

Education and /or Experience Requirements

High school diploma or equivalent required.

Additional Requirements

• Must have valid Food Handlers Card, Liquor License, and IGB Badge when working.
• Must successfully pass a background check.
• Must be at least twenty-one (21) years of age.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
• Ability to be on your feet for long periods of time.
• Must be able to lift up to ten (10) pounds frequently throughout shift.
• Must be willing to work a flexible schedule.
• Must have the ability to withstand noisy environments.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range: $2 - $25/

Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!