Beverage Server

Jamul-Casino; Jamul (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Jamul-Casino is seeking responsible, customer-focused staff to deliver fast, friendly beverage service and attentive guest support. You will handle money, operate the till, and assist in drink preparation while promoting casino events.

Roles require at least 21 years old, ability to read English, and readiness to obtain TiPS, Food Handlers Card, and RBS Certification within specified timelines. A gaming license is required.

Qualifications

• Ability to read and interpret English documents such as safety rules and procedures.
• Ability to count money and make change accurately.
• Must be able to earn and maintain TiPS certification.
• Must be able to earn and maintain Food Handlers Card.
• Must be able to earn and maintain RBS Certification within 60 days of employment.

Responsibilities

• Provide friendly, fast, and helpful customer service to guests and team members.
• Resolve service problems according to guidelines.
• Promote casino events and programs.
• Provide beverage service with proper tray handling and safety.
• Monitor guest alcohol consumption and intervene as needed per guidelines.
• Handle money and operate cash register.
• Maintain clean and stocked workstation.
• Work as a team with servers, hosts, supervisors, and kitchen staff.
• Adhere to uniform, appearance, and grooming standards.
• Meet attendance guidelines and safety policies.

Skills

Customer service

Cash handling

Communication

Tools

Cash register

Job description

Provide friendly, fast, and helpful customer service to all guests and team members.

Resolve service problems according to guidelines.

Appear in publicity photos.

Promote casino events and programs.

Provide fast, friendly, professional beverage service to casino guests; carries full trays on every round.

Monitor guest consumption of alcohol and intervene as needed according to guidelines

Take drink orders, communicates with bartenders, assist in the preparation of drinks and present drinks to guests.

Handle money according to procedure; operate cash register, take money, make change, and make deposits at the end of shift.

Maintains clean and stocked workstation.

Assist with picking up glassware/cups and other items left by guest in the assigned work area.

Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.

Declare tips through time and attendance system at the end of each shift.

Meet department uniform, appearance, and grooming requirements.

Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.

Keep work areas clean and free of safety hazards, debris, and litter.

Perform all job duties in a safe and responsible manner.

Must adhere to regulatory, department and company policies.

Perform other job related and compatible duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

Ability to count money and change correctly

Knowledge of tray service cocktail ingredients and/or prior server experience preferred

Ability to earn and maintain TiPS certification

Ability to earn and maintain a current Food Handlers Card

Ability to earn and maintain RBS Certification within 60 days of employment.

Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Must meet professional appearance standards as prescribed by company policy

Must be able to acquire and maintain appropriate gaming license.

LANGUAGE SKILLS

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS

The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Qualifications

Licenses & Certifications

Required

TIPS

FOOD HANDLERS CARD

CA RBS

Gaming License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.