Beverage Mart Clerk - Bellaire Blvd.

Goose Cap Enterprises; Houston (TX); On-site; USD 15,000 - 19,000; Full time

Job summary

Goose Cap Enterprises seeks a Beverage Mart Clerk to assist customers, operate the cash register, and stock merchandise while maintaining a clean, welcoming store environment.

The role requires TABC certification, being at least 21, and strong interpersonal skills to provide excellent service and accurate cash handling. Full-time, on-site position with opportunities to grow within the store team.

Qualifications

• TABC certified upon employment.
• Must be 21 years of age.
• Strong interpersonal/customer service skills.

Responsibilities

• Wait on and assist customers; communicate products, prices, and payment methods.
• Checkout purchases using the register and handle funds accurately.
• Complete paperwork to end shift and count money for pickups.
• Check in and price new merchandise; stock and face products.
• Answer telephone inquiries.
• Maintain knowledge of product identification and alcohol offerings.
• Support merchandising and inventory control.
• Ensure cleanliness of the workstation and surrounding area.
• Maintain current TABC Certificate.
• Comply with state laws and company policies on sale of age-restricted products.

Skills

Strong interpersonal/customer service

Job description

JOB BRIEF

Beverage Mart Clerks sell merchandise to customers and assist customers in obtaining merchandise. They will calculate and total purchases on a computerized cash register, collect money and make change, while providing superior customer service.

JOB DUTIES

• Waits on and assists customers. Orally communicates with customers and co-workers on products, prices, and methods of payment.
• Checkout customer purchases using register; handle Company funds in an efficient and accurate manner. Figures mathematical calculations assessing prices paid and change to be given; sacks customer purchases.
• Completes necessary paperwork to count down register (to end shift) and count money for periodic pick-ups.
• Checks in and prices newly received merchandise. Stocking and facing product on the shelves, displays, and in storage.
• Answers telephone for customer inquiries.
• Knows product identification, differences in product sizes, and where to resource product information and different alcoholic products available.
• Capable of suggestive selling and product merchandising.
• Maintains inventory control and determines stocking needs.
• Maintains cleanliness of workstation, which includes sweeping the work area and dusting/rearranging product in the department.
• Maintain current TABC Certificate
• Effectively handles customer inquiries and complaints as needed.
• Complies with state laws and Company policy regarding the sale of alcoholic beverages, tobacco products, lottery tickets and other age-restricted products where these items are sold.

Secondary Job Duties

• Comply with all company policies and procedures.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns and property defacement.
• Present favorable impression in dress, personal hygiene and business attitude.
• Perform Other duties as assigned by management.

QUALIFICATIONS

• TABC certified upon employment
• Must be 21 years of age.
• Strong interpersonal/customer service skills.

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands

• Occasionally- Sitting, talking, climbing up to 6 foot height, and smelling.
• Frequently- Walking on tile/concrete, carrying up to 50 lbs., pushing and pulling up to 150 lbs., lifting up to 50 lbs., balancing, stooping, kneeling, crouching, manual dexterity, and reaching waist/overhead level.
• Continuously- Standing on tile/concrete, reaching, seeing, and hearing.

Safety Risk Factors

• Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, nuisance dust, fumes, sprays, and cleaning solutions.
• Frequently-Twisting of back and neck, and hazardous equipment