Beverage Mart Clerk - Austin, TX

Goose-Cap-Enterprises; Austin (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Goose-Cap-Enterprises in Austin, TX seeks a Beverage Mart Clerk to assist customers, operate the register, and manage merchandise with accuracy and courtesy.

Responsibilities include stocking, answering inquiries, and ensuring compliance with state laws on alcohol and tobacco sales while maintaining a clean, organized work area.

Qualifications

• TABC certification required upon employment.
• Must be 21 years of age or older.
• Strong interpersonal and customer service skills.

Responsibilities

• Assist customers and communicate about products, prices, and payment methods.
• Checkout purchases using the register and handle company funds accurately.
• Count down register and money for period pickups.
• Stock, price, and face merchandise on shelves and displays.
• Answer customer inquiries by phone.
• Know product identification, sizes, and alcohol products available.
• Suggestive selling and product merchandising.
• Maintain inventory and stocking needs.
• Keep work station clean and organized; sweep and dust as needed.
• Comply with laws and company policy on sale of age-restricted items.

Skills

Customer service

Interpersonal skills

Education

TABC certified upon employment

Age 21+ required

Job description

JOB BRIEF

Beverage Mart Clerks sell merchandise to customers and assist customers in obtaining merchandise. They will calculate and total purchases on a computerized cash register, collect money and make change, while providing superior customer service.

JOB DUTIES

• -Waits on and assists customers. Orally communicates with customers and co-workers on products, prices, and methods of payment.
• -Checkout customer purchases using register; handle Company funds in an efficient and accurate manner. Figures mathematical calculations assessing prices paid and change to be given; sacks customer purchases.
• -Completes necessary paperwork to count down register (to end shift) and count money for periodic pick-ups.
• -Checks in and prices newly received merchandise. Stocking and facing product on the shelves, displays, and in storage.
• -Answers telephone for customer inquiries.
• -Knows product identification, differences in product sizes, and where to resource product information and different alcoholic products available.
• -Capable of suggestive selling and product merchandising.
• -Maintains inventory control and determines stocking needs.
• -Maintains cleanliness of work station, which includes sweeping the work area and dusting/rearranging product in the department.
• -Effectively handles customer inquiries and complaints as needed.
• -Complies with state laws and Company policy regarding the sale of alcoholic beverages, tobacco products, lottery tickets and other age-restricted products where these items are sold.

Secondary Job Duties:

• -Comply with all company policies and procedures.
• -Notify management of associate theft, customer shoplifting, unauthorized markdowns and property defacement.
• -Present favorable impression in dress, personal hygiene and business attitude.
• -Other duties assigned by management.

QUALIFICATIONS

• -TABC certified upon employment
• -Must be 21 years of age.
• -Strong interpersonal/customer service skills.

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• -Occasionally- Sitting, talking, climbing up to 6 foot height, and smelling.
• -Frequently- Walking on tile/concrete, carrying up to 50 lbs., pushing and pulling up to 150 lbs., lifting up to 50 lbs., balancing, stooping, kneeling, crouching, manual dexterity, and reaching waist/overhead level.
• -Continuously- Standing on tile/concrete, reaching, seeing, and hearing.

Safety Risk Factors:

• -Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, nuisance dust, fumes, sprays, and cleaning solutions.
• -Frequently-Twisting of back and neck, and hazardous equipment.