Beverage Mart Clerk - Fuqua

Goose Cap Enterprises; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Goose Cap Enterprises in Houston is seeking a Beverage Mart Clerk to assist customers, process purchases at the register, and deliver friendly service. You will stock shelves, check in new merchandise, and maintain cleanliness while ensuring compliance with age-restricted product policies and the TABC requirements.

This role requires strong interpersonal skills, accurate transaction handling, and flexible availability to support store operations.

Qualifications

• TABC certified upon employment.
• Must be 21 years of age.
• Strong interpersonal/customer service skills.

Responsibilities

• Wait on and assist customers; orally communicate with customers and co-workers on products, prices, and payment methods.
• Checkout customer purchases using register; handle Company funds; perform price calculations and give correct change.
• Complete paperwork to count down register at end of shift and prepare for pickup.
• Check in and price newly received merchandise; stock and face products on shelves and displays.
• Answer telephone for customer inquiries.
• Identify products and explain alcoholic product differences and sizing; resource information as needed.
• Capable of suggestive selling and product merchandising.
• Maintain inventory control and determine stocking needs.
• Keep work station clean and organized, including sweeping and dusting.
• Maintain current TABC Certificate.
• Handle customer inquiries and complaints following policy.

Skills

Interpersonal skills

Job description

JOB BRIEF

Beverage Mart Clerks sell merchandise to customers and assist customers in obtaining merchandise. They will calculate and total purchases on a computerized cash register, collect money and make change, while providing superior customer service.

JOB DUTIES

• Waits on and assists customers. Orally communicates with customers and co-workers on products, prices, and methods of payment.
• Checkout customer purchases using register; handle Company funds in an efficient and accurate manner. Figures mathematical calculations assessing prices paid and change to be given; sacks customer purchases.
• Completes necessary paperwork to count down register (to end shift) and count money for periodic pick-ups.
• Checks in and prices newly received merchandise. Stocking and facing product on the shelves, displays, and in storage.
• Answers telephone for customer inquiries.
• Knows product identification, differences in product sizes, and where to resource product information and different alcoholic products available.
• Capable of suggestive selling and product merchandising.
• Maintains inventory control and determines stocking needs.
• Maintains cleanliness of work station, which includes sweeping the work area and dusting/rearranging product in the department.
• maintains current TABC Certificate
• Effectively handles customer inquiries and complaints as needed.
• Complies with state laws and Company policy regarding the sale of alcoholic beverages, tobacco products, lottery tickets and other age-restricted products where these items are sold.

Secondary Job Duties:

• Comply with all company policies and procedures.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns and property defacement.
• Present favorable impression in dress, personal hygiene and business attitude.
• Performs Other duties as assigned by management.

QUALIFICATIONS

• TABC certified upon employment
• Must be 21 years of age.
• Strong interpersonal/customer service skills.

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• Occasionally- Sitting, talking, climbing up to 6 foot height, and smelling.
• Frequently- Walking on tile/concrete, carrying up to 50 lbs., pushing and pulling up to 150 lbs., lifting up to 50 lbs., balancing, stooping, kneeling, crouching, manual dexterity, and reaching waist/overhead level.
• Continuously- Standing on tile/concrete, reaching, seeing, and hearing.

Safety Risk Factors:

• Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, nuisance dust, fumes, sprays, and cleaning solutions.
• Frequently-Twisting of back and neck, and hazardous equipment.