External Job Title Beverage Service Supervisor - Service Bar - Maryland
Live! Casino & Hotel Philadelphia
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Benefits offered by this job
Job summary
Live! Casino & Hotel Philadelphia seeks a Bar Supervisor to lead daily beverage operations, mentor staff, and uphold the highest standards of quality and hospitality.
This role requires hands-on leadership, strong communication, and knowledge of alcohol laws, health regulations, and gaming rules. Benefits include comprehensive health coverage, retirement options, tuition assistance, paid time off, and opportunities for career growth.
Qualifications
- Must have a two-year degree or equivalent work experience.
- Minimum 2–4 years of experience with bar operations, supervising, and processes.
- Must be able to obtain and maintain the necessary license per Maryland Lottery and Gaming Control Agency.
Responsibilities
- Assist with development and management of the beverage department budget.
- Supervise programs to reduce and control loss time injuries.
- Schedule staffing to maintain positive guest experience.
- Develop staff through training, interviewing, performance management, and evaluations.
- Coordinate and supervise department financial data.
- Review beverage activities and promotions with Beverage Manager.
- Monitor and adjust performance to local competition.
- Meet with departmental directors and managers as necessary.
- Knowledge of Alcohol Beverage Control laws.
- Knowledge of Health Department, OSHA Regulations, and Gaming Regulations.
Skills
Education
Job description
Why We Need Your Talents:
The Bar Supervisor plays a key leadership role in ensuring smooth, efficient, and guest‑focused bar operations by supporting daily service, guiding team members, and upholding the highest standards of product quality and hospitality. Your ability to motivate staff, maintain compliance with beverage, health, and gaming regulations, and oversee operational details ensures each guest enjoys a consistently elevated experience. Through strong communication, hands‑on leadership, and a commitment to safety and service excellence, you help create a welcoming, well‑run environment that reflects the exceptional standards of the Live! brand.
Where You'll Make an Impact:
- Assist with the development and managing of the beverage department budget.
- Supervise programs and processes to reduce and control loss time injuries
- Schedules staffing levels to maintain consistent levels of employment to ensure a positive guest experience.
- Development of staff, to include training, interviewing for new hires, performance management, include disciplinary counseling, and conducting performance evaluations.
- Assist with coordination and supervision of department financial data.
- Reviews beverage activities and promotions with Beverage Manager.
- Monitor and adjust performance to local competition.
- Meet with departmental directors and managers as necessary.
- Knowledge of Alcohol Beverage Control laws.
- Knowledge of Health Department, applicable OSHA Regulations, and Gaming Regulations.
Skills to Help You Succeed:
- Excellent service, communication, and organizational skills.
- Objective analytical and effective prioritization skills.
- Ability to:
- Analyze and interpret departmental/company goals.
- Manage multiple tasks in stressful environments.
- Handle sensitive information in a confidential manner.
- Communicate effectively in one‑on‑one, small group and large group situations
- Read, write and communicate verbally in English
- A consistently demonstrated a high level of integrity, confidentiality, teamwork and positive attitude while achieving departmental/company goals.
Must‑Haves:
- A two (2)-year degree in related fields or equivalent work experience.
- Minimum of two (2) to four (4) years of experience with bar operations, supervising, and processes.
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
Physical Requirements:
- Ability to stand and ability to sit for long periods of time.
- Ability to use hands and fingers to handle and feel; use hands and arms to reach, legs and feet to balance, stoop, kneel or crouch
- Ability to regularly lift and/or move up to 40 lbs and infrequently lift and/or move up to 40 lbs
- Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.
Working Conditions:
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Perks We Offer You
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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