Beverage Equipment Technician — Field Service & On‑Call

Liquiserve; Denver (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

401K retirement plan

Sick and vacation leave

Job summary

LiquiServe is seeking a Beverage Equipment Service Technician to cover regional accounts across Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, and surrounding areas. The role includes on-site diagnostics, preventive maintenance, installation/removal of counter top beverage equipment, and parts replacement with a company van and tools provided.

Candidates must be willing to work after hours and be on-call in territory rotations, and maintain paperwork for the corporate office.

Qualifications

• Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
• Preventive maintenance
• Installation and removal of counter top beverage equipment for major corporate accounts. Lifting requirement of 50lbs.
• Willingness to work required OT as well as an on call week in the rotation of your territory
• Ability to work remotely in a telecommuting environment processing service call information using Liquiserve’s dispatching software (Alert)
• Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner. Using pre postage mailers provided by Liquiserve
• Must carry company issued communication devices and report problems with said devices
• Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return
• Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers
• Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles. Knowledge preferred but not required we will train
• Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required

Responsibilities

• Reactive service including troubleshooting and diagnosis on site
• Preventive maintenance on equipment
• Install and remove counter top beverage equipment for corporate accounts
• Work overtime and be on-call in territory rotation
• Process service calls using Alert dispatching software
• Prepare and submit paperwork to corporate office in NM weekly
• Deliver repair parts and equipment and manage inventory
• Provide superior customer service and build client relationships
• Possess basic knowledge of electricity, heating, refrigeration, and water filtration; training provided as needed
• Experience with espresso/coffee equipment installations is a plus

Job description

LiquiServe is seeking a Beverage Equipment Service Technician to cover regional accounts across Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, and surrounding areas. The role includes on-site diagnostics, preventive maintenance, installation/removal of counter top beverage equipment, and parts replacement with a company van and tools provided.

Candidates must be willing to work after hours and be on-call in territory rotations, and maintain paperwork for the corporate office.