Beverage Equipment Service Tech

Liquiserve; Denver (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

401K retirement plan

Sick and vacation leave

Job summary

LiquiServe is seeking a Beverage Equipment Service Technician to cover regional accounts across Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, and surrounding areas. The role includes on-site diagnostics, preventive maintenance, installation/removal of counter top beverage equipment, and parts replacement with a company van and tools provided.

Candidates must be willing to work after hours and be on-call in territory rotations, and maintain paperwork for the corporate office.

Qualifications

• Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
• Preventive maintenance
• Installation and removal of counter top beverage equipment for major corporate accounts. Lifting requirement of 50lbs.
• Willingness to work required OT as well as an on call week in the rotation of your territory
• Ability to work remotely in a telecommuting environment processing service call information using Liquiserve’s dispatching software (Alert)
• Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner. Using pre postage mailers provided by Liquiserve
• Must carry company issued communication devices and report problems with said devices
• Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return
• Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers
• Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles. Knowledge preferred but not required we will train
• Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required

Responsibilities

• Reactive service including troubleshooting and diagnosis on site
• Preventive maintenance on equipment
• Install and remove counter top beverage equipment for corporate accounts
• Work overtime and be on-call in territory rotation
• Process service calls using Alert dispatching software
• Prepare and submit paperwork to corporate office in NM weekly
• Deliver repair parts and equipment and manage inventory
• Provide superior customer service and build client relationships
• Possess basic knowledge of electricity, heating, refrigeration, and water filtration; training provided as needed
• Experience with espresso/coffee equipment installations is a plus

Job description

Beverage Equipment Service Technician LiquiServe a regional institutional/ foodservice equipment service provider that has been operating in Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, PNW and West Texas for an average of 35 years is seeking experienced technicians for immediate openings in all territories.

Position Involves:

• Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
• Preventive maintenance
• Installation and removal of counter top beverage equipment for major corporate accounts. Lifting requirement of 50lbs.
• Willingness to work required OT as well as an on call week in the rotation of your territory
• Ability to work remotely in a telecommuting environment processing service call information using Liquiserve’ s dispatching soft wear (Alert)
• Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner. Using pre postage mailers provided by Liquiserve
• Must carry company issued communication devices and report problems with said devices
• Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return.
• Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers.
• Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles. Knowledge preferred but not required we will train.
• Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required.

Positions are full time including after hours and weekend on call and require a clean DMV driving record. Candidates are subject to pre employment drug screen as well as random drug tests. All on call and afterhours time will be compensated at a time and a half rate.

Successful candidates will be provided service van, cell phone, service manuals, training and parts as required. Company provides health and dental benefits, paid time off, 401K retirement plan and sick and vacation leave. Please visit our website at Liquiserve.com for more information regarding our company. Interested and experienced applicants are encouraged to apply.