Beverage Cocktail Server PT & FT - Requisition #972351

Infor; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Infor is hiring a Beverage Cocktail Server at Pechanga Resort Casino in Temecula, California. This role includes providing exceptional beverage service to guests and maintaining a clean and stocked service area.

Candidates must possess a High School diploma or GED and be flexible to work various shifts, including nights and weekends. Certification in LEAD and TIPS is required, along with the ability to obtain a Class 'A' gaming license.

Qualifications

• Ability to read and interpret safety rules and operational instructions.
• Ability to write routine reports and correspondence.
• Ability to compute rate, ratio, and percent.

Responsibilities

• Provide beverage service to guests according to PRC standards.
• Receive and distribute beverage requests in a timely manner.
• Maintain cleanliness and stock of the service area.

Skills

Flexible scheduling

Micros (POS) knowledge

Positive attitude

Education

High School diploma or GED

Related experience (3-6 months)

Job description

GENERAL SUMMARY

The Beverage Cocktail Server will provide Beverage service to guests in accordance with Pechanga Resort Casino (PRC) standards.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.

KEY RESPONSIBILITIES

• Present in a professional manner at all times.
• Receive and distribute beverage requests in scheduled area in a timely manner.
• Communicate with management regarding any area in need of special attention to better facilitate excellent guest service.
• Properly and accurately input drink orders.
• Retrieve and return all glassware in assigned area.
• Clean and stock service area; advise bar backs when supplies are low.
• Verify micros receipt to ensure accuracy.
• Abide by all liquor laws and policies set forth by PRC.
• Other duties as assigned.

ACCOUNTABILITY

The Beverage Cocktail Server does not have supervisory responsibilities. The Team Member is responsible for protecting the assets of PRC.

QUALIFICATIONS AND GUIDELINES

Education / Experience / Training: A High School diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience is required to successfully perform this job.

COMMUNICATION SKILLS

This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. Furthermore, this position also requires the ability to speak effectively before groups of guests or Team Members of the organization.

MATHEMATICAL SKILLS

This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to work with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must qualify to obtain and maintain a Class "A" gaming license.
• LEAD certification.
• TIPS certification.

SKILLS / ABILITIES

• Must be flexible and willing to work nights, weekends, and holidays.
• Working knowledge of Micros (POS).
• Must be able to take direction and follow through with assigned tasks.
• Must be able to work with a positive attitude in a fast-paced and culturally diverse casino environment.