Beverage Cart Attendant

Jamul Casino; Jamul (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Beverage Server to provide exceptional service to guests. In this role, you'll be responsible for delivering non-alcoholic beverages, assisting with event promotions, and ensuring a clean and welcoming environment. You'll engage with guests, resolve service issues, and work closely with a team to maintain operational efficiency. If you thrive in a fast-paced setting and have a passion for customer service, this opportunity is perfect for you. Join a dynamic team where your contributions make a difference in delivering memorable experiences.

Qualifications

• Must be at least 18 years of age and able to perform essential duties satisfactorily.
• Ability to earn and maintain TiPS certification and Food Handlers Card.

Responsibilities

• Provide friendly, fast, and helpful customer service to all guests.
• Monitor guest consumption of alcohol and intervene as needed.
• Maintain a clean and stocked workstation while serving non-alcoholic beverages.

Skills

Customer Service

Money Handling

Communication Skills

Basic Math Skills

Ability to Work in a Fast-Paced Environment

Education

High School Diploma or Equivalent

Tools

Adding Machine

Computer Skills

Job description

• Provide friendly, fast, and helpful customer service to all guests and team members.

• Resolve service problems according to guidelines.

• Appear in publicity photos.

• Push a beverage cart with non-alcoholic beverages to serve to guests.

• Promote casino events and programs.

• Provide fast, friendly, professional non-alcoholic beverage service to casino guests; carry full trays on every round.

• Monitor guest consumption of alcohol and intervene as needed according to guidelines.

• Take non-alcoholic drink orders, communicate with bartenders, assist in the preparation of non-alcoholic drinks, and present non-alcoholic drinks to guests.

• Maintain a clean and stocked workstation.

• Assist with picking up glassware/cups and other items left by guests in the assigned work area.

• Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.

• Declare tips through the time and attendance system at the end of each shift.

• Meet department uniform, appearance, and grooming requirements.

• Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.

• Keep work areas clean and free of safety hazards, debris, and litter.

• Perform all job duties in a safe and responsible manner.

• Must adhere to regulatory, department, and company policies.

• Perform other job-related and compatible duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• Ability to count money and change correctly.

• Knowledge of tray service cocktail ingredients and/or prior server experience preferred.

• Ability to earn and maintain TiPS certification.

• Ability to earn and maintain a current Food Handlers Card.

• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

• Must meet professional appearance standards as prescribed by company policy.

• Must be able to acquire and maintain appropriate gaming license.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee will be required to maneuver in heels no less than one (0.5) inch in height and no higher than three (3) inches in height for prolonged periods of time (shift duration).

The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employee will be exposed to an environment containing unrestricted second-hand tobacco smoke.