Beverage Attendant - Overnight (PT)

PENN Entertainment; Perryville (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team in the entertainment sector. This role involves providing exceptional customer service to casino guests, ensuring a welcoming atmosphere, and assisting with various marketing promotions. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and be knowledgeable about beverages. With a focus on career growth and a commitment to diversity, this opportunity offers a chance to be part of a vibrant community dedicated to fun and entertainment. Join us to make a difference in the lives of our guests and your own career!

Benefits

Day-One Medical Coverage

401(k) Matching

Annual Performance Bonus

Paid Time Off

Qualifications

• Must be at least 21 years old and possess a high school diploma.
• Basic computer skills and ability to obtain a Maryland Lottery License.

Responsibilities

• Provide excellent customer service and greet guests as they enter.
• Monitor guests' needs and fulfill requests promptly.
• Mix drinks and ensure compliance with gaming regulations.

Skills

Customer Service

Basic Computer Knowledge

Knowledge of Alcoholic Beverages

Education

High School Diploma or Equivalent

Tools

POS System

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service to all guests, customers, and employees.
• Greet customers as they enter the casino as needed.
• Be current on all Marketing promotions.
• Assist with Marketing & Promotions as needed.
• Ensure all guest inquiries, problems, and requests for service related to general property information are promptly handled and rectified in an upbeat, positive, professional, timely manner and in accordance with departmental standards and in compliance with the regulatory and internal control framework.
• Responsible for prompt, efficient and courteous service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards while utilizing ACSC as needed to provide this service.
• Monitor guests' needs on a continuous basis and ensure all requests are promptly fulfilled.
• Maintain appearance of casino floor and work area.
• Accurate and efficient use of POS system.
• Monitor guests' alcohol intake in accordance with training.
• Assist other beverage personnel with maintenance such as side work and opening/closing duties.
• Participate as a team member with all servers, bartenders, bar backs, supervisors, and any other casino personnel to ensure efficient operations.
• Adhere to all policies, procedures, rules, and regulations of Gaming and Leisure Properties, Hollywood Casino Perryville, and the Maryland State Lottery.
• Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.
• Responsible for mixing drinks to deliver to guests.
• Work as part of a team to provide beverage service.
• Be able to work independently with minimal supervision.
• Other duties as assigned.

BRING US YOUR BEST.

QUALIFICATIONS:

• Must be a minimum of 21 years of age.
• High School diploma or equivalent.
• Basic computer knowledge.
• Must be able to obtain a Maryland Lottery License.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$15.00