Beverage Assistant Manager

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading company as a Beverage Manager where you will oversee the beverage department's management while ensuring compliance with service standards. The ideal candidate has a strong background in food and beverage management and possesses excellent guest service skills. Responsibilities include supervising team members and ensuring top-notch service to enhance guest experiences.

Qualifications

• Prior experience in food and beverage management required.
• Obtaining certifications including Food Handler Cert and Alcohol Awareness Certification is necessary.
• Ability to acquire an in-depth knowledge of Enterprise Policies and Procedures.

Responsibilities

• Supervise and manage all aspects of beverage management in a casino environment.
• Promote excellent guest service experiences.
• Ensure compliance with alcohol service policies.

Skills

Guest Service Skills

Interpersonal Skills

Strong Communication Skills

Education

High School Diploma or equivalent

Job description

Closing Date: June 13, 2025 at 4:00 PM

Salary: Depending On Experience (DOE)

This position is with providing management to all levels of the beverage department and will assist with actively supervising, coaching, counseling, directing, training and mentoring beverage team in meeting and exceeding quality standards, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Responsible for all aspects of the effective beverage management within a casino environment
• Ensure total compliance with all responsible alcohol service policies.
• Assist with supervising team members on the proper instructions of alcohol handing, cash handling and workplace safety rules.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects andduties as assigned.

Supervisory Responsibilities

Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Skills/ Requirements

• High School Diploma or equivalent required.
• Prior experience in food and beverage management required.
• Experience working in a fast paced high volume bar, restaurant or nightclub is preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.

Important Notes

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Qualifications Education

Preferred

High School/GED

Licenses & Certifications

Required

Gaming License A

Title IV

Food Handler Cert

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.