Berlin-Based Commercial Ops & Data Quality Specialist

KAYAK; Berlin (MD); On-site; USD 73,000 - 101,000; Full time

Benefits offered by this job

Work from almost anywhere

No meeting Fridays

Paid parental leave

Paid volunteer time

Development Dollars

Leadership development

Access to on-demand e-learnings

Travel Discounts

Employee Resource Groups

6 weeks paid vacation + birthday

Free lunch 2 days a week

Pension plan contributions

Public transportation subsidies

Bike leasing program

Monthly social events

Office in Friedrichshain, Berlin

Job summary

KAYAK, part of Booking Holdings, is seeking a Commercial Operations Specialist to own accuracy operations within our Berlin team. You will run monitoring processes, investigate issues, identify root causes and coordinate with Engineering, Performance Marketing and Commercial to resolve problems and document long-term solutions.

The role requires working from our Berlin office three days per week, with a strong emphasis on building scalable data quality processes and effective communication

Qualifications

• Experience operating monitoring processes for data accuracy.
• Ability to investigate issues (price, availability, linking) and drive resolution.
• Document escalation paths and ensure coverage remains in place.
• Collaborate with Engineering, Performance Marketing and Commercial teams.

Responsibilities

• Maintain and operate recurring monitoring processes to track accuracy across hotel search results.
• Investigate accuracy issues and coordinate with internal teams to drive resolution.
• Define and document clear escalation paths and ensure issues are tracked to a fix.
• Build and maintain documentation for coverage and backups.

Job description

KAYAK, part of Booking Holdings, is seeking a Commercial Operations Specialist to own accuracy operations within our Berlin team. You will run monitoring processes, investigate issues, identify root causes and coordinate with Engineering, Performance Marketing and Commercial to resolve problems and document long-term solutions.

The role requires working from our Berlin office three days per week, with a strong emphasis on building scalable data quality processes and effective communication