Benefits Specialist

HubSpot; United States; On-site; USD 66,400 - 99,600; Full time

Job summary

A leading technology firm is seeking a Benefits Specialist to manage day-to-day benefits operations and ensure compliance with regulations. The ideal candidate will have experience in benefits administration, excellent project management skills, and be bilingual in English and Spanish. This role offers a competitive salary range of $66,400 – $99,600 annually and is located in the United States.

Qualifications

• Strong attention to detail and analytical skills.
• Ability to work in a fast-paced environment with various stakeholders.
• Ability to implement and execute new processes.

Responsibilities

• Own day-to-day benefits operations and ensure program delivery.
• Support annual open enrollment processes and accurate employee communication.
• Ensure compliance with federal, state, and local regulations.

Skills

Bilingual in English and Spanish

Experience in benefit administration & program management in NAM

Excellent project management skills

Strong interpersonal and communication skills

Knowledge of regulations and compliance

Strong customer service focus

Job description

Join to apply for the Benefits Specialist role at HubSpot

Our HubSpot Benefits team prides itself on our innovative and flexible approach to employee health and wellness, and we are looking for an exceptional individual to join our team as a Benefits Specialist. This position is ideal for someone who has a passion for helping others, great attention to detail, and an interest in growing their career within the Total Rewards space.

Responsibilities

• Own day-to-day benefits operations across supported entities, ensuring programs are delivered consistently and aligned to local requirements and company policy.
• Scale through automation & process design: Implement HRIS/TPA integrations, workflows, and SOPs to reduce manual touches; document controls and handoffs for repeatability.
• Act as the escalation contact for employees regarding benefits inquiries (medical, dental, vision, life insurance, disability, retirement plans, wellness programs, etc.).
• Support annual open enrollment processes, ensuring accurate employee communication and system updates.
• Maintain and audit benefits data in HRIS and ensure timely updates for employee life changes (new hires, terminations, dependents, etc.). Complete and audit enrollments, life events, and terminations; resolve employee issues end-to-end and track SLAs through closure.
• Partner and collaborate with cross functional teams including Payroll, Legal, Finance, HRIS, People Operations, and People Partners.
• Perform regular reconciliations of enrollments, deductions, billing, and carrier invoices; investigate variances and implement corrective actions.
• Other benefit projects and assignments as necessary.

Vendor & Program Management

• Support implementation of benefits in new and existing entities, including creation of benefit playbooks.
• Collaborate with and manage relationships with external providers, vendors, and brokers and ensure timely renewals, plan design changes, launch/implementation of new benefits, and resolution of any issues, escalations and employee inquiries.
• Track utilization, costs, and employee experience metrics; surface insights and recommendations to optimize value and employee outcomes.

Compliance & Documentation

• Ensure programs comply with applicable federal, state, and local regulations across supported entities (ERISA, ACA, HIPAA, COBRA, etc.).
• Operationalize business processes that sustain ongoing compliance and audit readiness.
• Maintain proper documentation for audits and reporting.
• Support benefits reporting for internal stakeholders and regulatory bodies.

Employee Communication & Education

• Create and distribute employee-friendly benefits communications, guides, and FAQs.
• Conduct benefits orientations for new hires.
• Organize webinars, workshops, and other initiatives to promote employee understanding and usage of benefits.
• Build and maintain clear, localized communications—onboarding materials, open enrollment guides, intranet pages, FAQs, and campaign messaging (including Spanish where appropriate).

Skills & Qualifications

• Bilingual in English and Spanish.
• Experience in benefit administration & program management in NAM.
• Ability to work in a fast-paced environment and collaborate across various stakeholders.
• Excellent project management skills with ability to manage multiple projects and priorities and carrier/broker relationships.
• Strong interpersonal and communication skills and the ability/desire to coach and mentor others on the team.
• Knowledge of regulations, compliance and reporting requirements.
• Strong attention to detail, analytical and execution skills and ability to implement and execute new processes.
• Strong customer service focus with ability to work with confidential information and consistently exercise good judgment.

Compensation & Benefits

Cash compensation range: 66,400 – 99,600 USD annually.

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. HubSpot is committed to fair compensation practices and transparency.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART.

We’re building a company where people can do their best work. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. Recognized globally for our award-winning culture, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Equal Opportunity

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