Benefits Specialist

Southwest Behavioral & Health Services; Phoenix (AZ); Hybrid; USD 56,000 - 68,000; Full time

Benefits offered by this job

3.3 weeks PTO in first year

10 paid holidays

Low-cost medical, dental and vision

Disability and life insurance

Retirement match up to 40%

Tuition reimbursement program

Career development

Employee Assistance Program

Wellbeing & Health

Job summary

Southwest Behavioral & Health Services is seeking a Benefits Specialist to join our People Experience (Human Resources) Department. This is a full-time, hybrid position working Monday through Friday.

Salary: $62,000 annually. The Benefits Specialist will handle benefits administration, claims resolution, orientation, records management and payments/enrollments, providing information to internal and external customers.

Qualifications

• High school diploma or GED required.
• At least 1 year of direct experience in Benefits Administration.
• Bachelor’s degree in related field preferred.

Responsibilities

• Administers employee benefits and new employee enrollment procedures.
• Ensures timely enrollment of benefits through online enrollment software.
• Plans and facilitates new employee orientation (NEO).
• Management of benefit elections, changes and terminations.
• Administers H.S.A. enrollment and COBRA compliance.

Skills

Benefits administration

Education

High School Diploma or GED

One year of Benefits Administration experience

Bachelor degree preferred

Job description

• Approve benefit election summary

Southwest Behavioral & Health Services is seeking a Benefits Specialist to join our People Experience (Human Resources) Department!

This is a full-time, hybrid position working Monday through Friday.

Schedule: Monday through Friday 8am to 5pm. Flexibility with schedule and available to attend in office meetings and covering front desk.

Salary: $62,000 annually

About The Position

The Benefits Specialist is responsible for benefits administration, claims resolution, new employee orientation, records management and benefits payments/enrollments. Performs a variety of complex administrative functions in a Human Resource office. Provides information and assistance to internal and external customers.

Responsibilities

• Administers employee benefits and new employee enrollment procedures.
• Ensures new staff complete timely enrollment of benefits through online enrollment software.
• Plans, prepares and facilitates new employee orientation (NEO).
• Benefit election enrollments, changes (QLE) and terminations
• H.S.A. enrollment
• Approve benefit election summary
• Demonstrates a thorough understanding of the company’s LOA policies and procedures, available benefits, eligibility and departmental/agency practices.
• Ensures compliance with COBRA regulations and liaison with 3rd party COBRA administrator. Including terminated staff and inactive staff.
• Processes requests from staff, insurance brokers, medical institutions, etc. within 24 hours.
• Back up benefit reconciliation
• Responds to in-person inquiries and provides general assistance.
• Generates correspondence to staff, management, insurance brokers/carriers, etc.
• Compiles information and data for statistical reports for compliance, audits or renewals.
• Works closely with supervisor to identify staff and program needs.

Education & Qualifications

• A High School Diploma or GED
• One year of direct experience in Benefits Administration.
• Bachelor Degree in related field preferred.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through Our Empowered Belonging Program, We’re Committed To

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.