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Citizen Potawatomi Nation Health Services Department seeks an Insurance & Benefits Clerk to identify patients eligible for alternate resources and assist with applications for Medicare, Medicaid, and other programs. You will work with SSA, county DHS, tribal agencies, and third-party payers to coordinate benefits for insured patients and gather up-to-date demographic and insurance data.
This role requires accurate data entry, strong organization, and the ability to communicate effectively with
Description
ORGANIZATIONAL UNIT: Health Services Department
SUPERVISOR: Insurance & Benefits Coordinator
FLSA: Non-Exempt
PAY RANGE: $18-$22 hourly
Responsible for assuring the identification of patients who are eligible for alternate resources. This position will assist in making applications for alternate resources such as Medicare, Medicaid, and third party eligibility with various state, federal and tribal agencies. This position works closely with the Social Security Administration to assist potential beneficiaries for Medicare, also with the County Department of Human Services and other tribal offices. This position will work closely with third party payers to coordinate benefits for insured patients. This position also works closely with CPNHS patient registration staff. Responsible for obtaining new patient demographic and insurance information prior to appointment. This position has no supervisory capacity.
Verifies current eligibility for private insurance and Medicaid patients and enters and maintains third party information in RPMS patient registration data base. Processes incoming mail regarding eligibility. Determines patient amount due when applicable, communicates closely with front desk staff to ensure proper collection of all co-pays/deductibles/private pays.
Reviews appointment list daily to check eligibility
a. Verifies Soonercare eligibility via the online Oklahoma Health Care Authority website
b. Verifies insurance information electronically or via telephone
c. Enters notes into patient charts or for patient registration to communicate status of resource and/or request to meet with patient to assist with application
d. Works closely with Intake staff and Insurance Specialist
Maintains filing system for eligible patients and those who do not qualify.
Communicates frequently with third party reimbursement sources to ensure compliance with reimbursement requirements.
Updates all patient information in RPMS system. Ensures registration and insurance data is accurate and current.
Responsible for scanning insurance data.
Perform other duties and projects as required by management.
High School Diploma or equivalent required.
Experience with medical terminology.
Two (2) year’s experience in third party benefits in a medical facility.
Accurate typing/data entry skills.
Must have good organizational skills and be able to work independently.
Computer experience required.
Expanded knowledge of third party resources with special emphasis on Medicaid & Medicare.
The ability to communicate effectively and accurately with providers, patients, third party reimbursement sources, and other staff.
Required to abide by confidentiality policy.
Knowledge of RPMS & Computer Rx systems a plus.
Prolonged sitting or standing.
Repetitive motion at a computer.
Light lifting, stooping, and bending will be required.
The ability to handle a large workload with demanding deadlines.
Health facility office environment.
Note: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.