Benefits Specialist

GM Financial; Fort Worth (TX); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K matching

Parental leave

Tuition assistance

Training

GM employee auto discount

Community service pay

9 company holidays

Job summary

GM Financial, headquartered in Fort Worth, TX, is seeking an experienced Benefits Administrator to support the administration and delivery of employee benefits programs, ensure accurate processing, compliance, and vendor coordination. You will handle enrollments, open enrollment support, maintain records, and assist with ACA/ERISA compliance while partnering with HR teams to optimize benefits value.

This role offers a generous benefits package, a flexible hybrid work environment with two days in

Qualifications

• Experience in benefits administration or HR operations.
• Knowledge of core benefits programs and compliance.
• Experience supporting open enrollment and year-round lifecycle activities.
• Attention to detail and ability to handle sensitive data.
• Proficiency with HRIS and benefits administration systems.

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans.
• Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems.
• Support annual open enrollment activities, including testing, coordination, and employee support.
• Maintain accurate benefits records, documentation, and system configurations.
• Partner with People Services/HR Connection teams to resolve benefits issues and escalations.

Skills

Benefits administration

HR operations

Open enrollment

Data sensitivity

HRIS

Tools

HRIS systems

Benefits administration systems

Job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

Job Description

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose

We pioneer the innovations that move and connect people to what matters.

Responsibilities

About the role

This role supports the administration and delivery of employee benefits programs, ensuring accurate processing, compliance, vendor coordination, and exceptional support for employees and HR partners. The position also drives operational excellence by maintaining benefits data, supporting reporting and audits, improving processes, and helping employees maximize the value of their benefits.

In This Role You Will

Benefits Administration & Operations

• Administer employee benefit programs including medical, dental, vision, life, disability, leave, and retirement plans
• Process enrollments, life events, eligibility changes, and terminations across HR and vendor systems
• Support annual open enrollment activities, including testing, coordination, and employee support
• Maintain accurate benefits records, documentation, and system configurations

Employee & HR Support

• Serve as a primary contact for employee benefits inquiries, providing timely and accurate responses
• Partner with People Services / HR Connection teams to resolve complex benefits issues and escalations
• Assist with benefits communications, including FAQs, intranet content, and job aids
• Support education efforts to help employees understand plan options and maximize benefits value

Compliance & Documentation

• Assist with compliance activities related to ACA, ERISA, HIPAA, COBRA, and other applicable regulations
• Support annual filings, audits, and data requests
• Ensure plan documentation, summaries, and notices are up to date and properly distributed
• Partner with Legal, Payroll, and Finance as needed to support compliance requirements

Vendor & Partner Coordination

• Liaise with benefit vendors and brokers to resolve eligibility, billing, and claims issues
• Support vendor data exchanges, reconciliations, and issue resolution
• Assist with preparation for renewals, and service reviews

Data, Reporting & Continuous Improvement

• Run routine benefits reports and perform basic data validation and reconciliations
• Support analysis of enrollment, utilization, and cost trends
• Identify opportunities to improve processes, controls, and employee experience
• Contribute to documentation, standard operating procedures, and knowledge base content

Qualifications

What makes You an ideal candidate

Work Experience & Education

• 4–6 years of experience in benefits administration or HR operations
• Working knowledge of benefits programs and core compliance requirements
• Experience supporting open enrollment and year-round benefits lifecycle activities
• Strong attention to detail and ability to manage sensitive data
• Proficiency with HRIS and benefits administration systems

Preferred

• Experience with multi-state or global benefits administration
• Familiarity with ACA reporting, COBRA administration, and leave programs
• Benefits-related certifications (CEBS, PHR, SHRM-CP) a plus

Additional Knowledge And Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

What We Offer

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture

Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation

Competitive pay and bonus eligibility.

Work Life Balance

Flexible hybrid work environment, 2-days a week in office.

NOTE:We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

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