Benefits Specialist

100 CRC Insurance Group, LLC; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

New parent leave

Holidays

Job summary

CRC Group is seeking a Benefits Professional II to administer and support employee benefit programs, ensuring regulatory compliance. The role conducts intermediate benefits activities, enrollment, vendor coordination, and responds to employee inquiries while driving process improvements.

A bachelor’s degree in HR or related field and 2–4 years of benefits experience are expected. Responsibilities include managing health, dental, vision, life, and disability plans, handling enrollment changes,

Qualifications

• Bachelor's degree in HR, Business, or related field, or equivalent experience.
• 2 to 4 years of experience in employee benefits administration or related HR function.
• Experience working with benefits systems and vendor management preferred.
• Knowledge of compliance requirements such as ERISA, COBRA, FMLA, and ACA.

Responsibilities

• Administer employee benefit programs including health, dental, vision, life, and disability plans.
• Coordinate enrollment, changes, and terminations within benefits systems and vendor platforms.
• Serve as a point of contact for employee inquiries regarding benefits options, eligibility, and claims.
• Ensure compliance with applicable federal, state, and local regulations related to benefits.
• Collaborate with vendors to resolve issues and support benefits implementation or renewals.
• Maintain accurate benefits records and perform regular audits to ensure data integrity.
• Assist in benefits communications, open enrollment processes, and wellness programs.
• Participate in benefits-related projects and continuous improvement initiatives.

Skills

Benefits administration

Regulatory compliance

Data analysis

Customer service

Communication

Education

Bachelor's degree in HR, Business, or related field

Tools

HRIS

Benefits platforms

Job description

The position is described below. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Benefits Professional II administers and supports employee benefit programs, ensuring compliance with regulatory requirements and internal policies. This role performs intermediate-level benefits activities including enrollment, vendor coordination, and employee inquiries, while contributing to process improvements and special projects.

KEY RESPONSIBILITIES:

• Administer employee benefit programs including health, dental, vision, life, and disability plans.
• Coordinate enrollment, changes, and terminations within benefits systems and vendor platforms.
• Serve as a point of contact for employee inquiries regarding benefits options, eligibility, and claims.
• Ensure compliance with applicable federal, state, and local regulations related to benefits.
• Collaborate with vendors to resolve issues and support benefits implementation or renewals.
• Maintain accurate benefits records and perform regular audits to ensure data integrity.
• Assist in benefits communications, open enrollment processes, and wellness programs.
• Participate in benefits-related projects and continuous improvement initiatives.

Education and Experience

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience.
• 2 to 4 years of experience in employee benefits administration or related HR function.
• Experience working with benefits systems and vendor management preferred.
• Knowledge of compliance requirements such as ERISA, COBRA, FMLA, and ACA.

Certifications / LICENSES / REGISTRATIONS

• Professional in Human Resources (PHR) or Certified Employee Benefit Specialist (CEBS) preferred.
• No specific criteria is required.

Functional skills

• Intermediate knowledge of employee benefits plans and regulatory compliance.
• Proficiency in HRIS and benefits administration platforms.
• Strong analytical and data management skills.
• Effective communication and customer service abilities.
• Problem-solving and vendor relationship management.
• Attention to detail and ability to manage multiple priorities.

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we’re committed to supporting every aspect of teammates' well‑being – physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support.

Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match.

CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.

Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

CRC Group is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Join CRC Group

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights.

We’re a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast‑paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.