Benefits Specialist

CRC Group; Charlotte (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with company match

Paid time off

Job summary

CRC Group in Charlotte, NC is seeking a Benefits Specialist II to administer and support employee benefit programs, ensuring compliance with regulatory requirements and internal policies. You will handle enrollment, vendor coordination, and employee inquiries while contributing to process improvements on benefit projects.

Ideal candidates have a bachelor’s in HR/Business, 2–4 years in benefits administration, and knowledge of ERISA, COBRA, FMLA, and ACA. PHR/CEBS preferred.

Qualifications

• Bachelor's degree in HR, Business, or related field or equivalent experience.
• 2–4 years of experience in employee benefits administration or related HR function.
• Experience with benefits systems and vendor management preferred.
• Knowledge of ERISA, COBRA, FMLA, and ACA.
• PHR or CEBS certification preferred.

Responsibilities

• Administer employee benefit programs including health, dental, vision, life, and disability plans.
• Coordinate enrollment, changes, and terminations within benefits systems and vendor platforms.
• Respond to employee inquiries about benefits options, eligibility, and claims.
• Ensure compliance with federal, state, and local benefits regulations.
• Collaborate with vendors to resolve issues and support renewals.
• Maintain benefits records and perform regular data audits.
• Assist in benefits communications, open enrollment, and wellness programs.
• Participate in benefits-related projects and process improvements.

Skills

Benefits knowledge

Analytical thinking

Communication

Customer service

Vendor management

Time management

Attention to detail

Education

Bachelor's degree in HR/Business or related field

Tools

HRIS

Benefits platforms

Job description

## Benefits SpecialistApply: Charlotte NC - 600 S Tryon St.: Full time: Posted Today: R0000003247**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.****If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to** Accessibility **(accommodation requests only; other inquiries won't receive a response).****Regular or Temporary:**Regular**Language Fluency:** English (Required)**Work Shift:**1st Shift (United States of America)**Please review the following job description:**The Benefits Professional II administers and supports employee benefit programs, ensuring compliance with regulatory requirements and internal policies. This role performs intermediate-level benefits activities including enrollment, vendor coordination, and employee inquiries, while contributing to process improvements and special projects.**KEY RESPONSIBILITIES:**Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Administer employee benefit programs including health, dental, vision, life, and disability plans. • Coordinate enrollment, changes, and terminations within benefits systems and vendor platforms. • Serve as a point of contact for employee inquiries regarding benefits options, eligibility, and claims. • Ensure compliance with applicable federal, state, and local regulations related to benefits. • Collaborate with vendors to resolve issues and support benefits implementation or renewals. • Maintain accurate benefits records and perform regular audits to ensure data integrity. • Assist in benefits communications, open enrollment processes, and wellness programs. • Participate in benefits-related projects and continuous improvement initiatives.**EDUCATION AND EXPERIENCE**The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience. • 2 to 4 years of experience in employee benefits administration or related HR function. • Experience working with benefits systems and vendor management preferred. • Knowledge of compliance requirements such as ERISA, COBRA, FMLA, and ACA. **CERTIFICATIONS / LICENSES / REGISTRATIONS**• Professional in Human Resources (PHR) or Certified Employee Benefit Specialist (CEBS) preferred. • No specific criteria is required. **FUNCTIONAL SKILLS**• Intermediate knowledge of employee benefits plans and regulatory compliance. • Proficiency in HRIS and benefits administration platforms. • Strong analytical and data management skills. • Effective communication and customer service abilities. • Problem-solving and vendor relationship management. • Attention to detail and ability to manage multiple priorities.**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.***CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.***