Benefits Senior Specialist

Southern California Edison (SCE); Irwindale (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Southern California Edison (SCE) is seeking a Benefits Senior Specialist to lead complex health, welfare and retirement programs. You will partner with vendors and internal teams to ensure compliance and exceptional service, including governing annual enrollment and major projects. This role requires deep regulatory knowledge and strong vendor management capabilities.

The position emphasizes hybrid work with California residency, and a focus on protecting data security and participant privacy.

Qualifications

• Five or more years of experience in benefits administration.
• Experience administering health, welfare, and retirement benefit programs.
• Knowledge of ERISA, HIPAA, COBRA, ACA, and related regulations.
• Experience responding to complex benefits inquiries, claims, and appeals.
• Experience managing vendor relationships and service delivery.

Responsibilities

• Research, respond to and resolve elevated and complex participant service issues, including ERISA claims.
• Lead reviews of benefit communications and summary plan documents.
• Translate plan provisions into business requirements for outsourced vendors.
• Ensure compliance with relevant benefits laws and regulations.
• Participate in benefit surveys and analyze results for benchmark designs.
• Manage annual enrollment projects with vendor collaboration and testing.
• Oversee vendor contracts, renewals, and performance expectations.
• Protect confidential data and uphold privacy and cybersecurity standards.

Education

Bachelor's degree in Human Resources, Business Administration, Finance, or a related field

Job description

Join the Clean Energy Revolution

Become a Benefits Senior Specialist at Southern California Edison (SCE) and help deliver benefit programs that support the well-being, financial security, and overall employee experience of our workforce. In this role, you will serve as a subject matter expert for health, welfare, and retirement programs, partnering with vendors and internal stakeholders to ensure operational excellence, regulatory compliance, and exceptional participant service. You will support complex benefits initiatives and governance processes, manage key vendor relationships, and help drive critical projects such as Annual Enrollment while contributing to programs that make a meaningful difference in employees’ lives. As a Benefits Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Research, respond and resolves elevated and complex participant service-related issues including responding to formal ERISA claims and prepares appeal case documentation for the Benefits Committee.
• Participates and/or lead the reviews of various benefit communications including summary plan documents.
• Assist in translating and interpreting Plan document provisions into business requirement documents for out-sourced vendor.
• Remains abreast of legislative changes and industry best practices to ensure compliance with all relevant laws and regulations related to benefits.
• Participates in benefit surveys, monitors and analyzes results. Determines if benchmark designs and approaches should be recommended to management.
• Responsible for annual health and welfare compliance activities including required government reporting (PCORI, NY HCRA and SF Health Care Security Ordinance) and managing of annual and off-cycle HIPAA certification and training.
• Responsible for the management of several vendor relationships including contracts to understand terms, conditions, and renewal dates, holding vendor accountable for service delivery and providing budget figures.
• Serve as co-lead for the annual enrollment project including business requirement documentation review/update and system testing with outsourced vendor.
• Assists in managing the outsourced vendor by participating in ongoing calls, call calibrations, SOW reviews and scorecard evaluations.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience in benefits administration.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• Experience administering health and welfare and/or retirement benefit programs.
• Knowledge of ERISA, HIPAA, COBRA, ACA, and other applicable benefits regulations.
• Experience responding to complex benefits inquiries, claims, and appeals.
• Experience managing third-party vendor relationships and service delivery performance.
• Experience supporting annual enrollment planning, implementation, and testing activities.
• Experience reviewing benefit communications, summary plan descriptions (SPDs), and employee-facing materials.
• Analytical, project support, coordination, and problem-solving skills.
• Experience interpreting plan documents and translating business requirements for benefits administration systems and vendors.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at [e-mail] or [phone] and select option 2.