Business Operations, Senior Specialist

Southern California Edison (SCE); Westminster (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Southern California Edison is seeking a Business Operations, Senior Specialist to support the Asset Management Project Management Office by maintaining portfolio and governance processes, and developing and maintaining the tools, documentation, and workflows that drive effective project execution.

This role also focuses on turning business challenges into improved processes that support continuous improvement and operational effectiveness.

Qualifications

• Five or more years of experience in business operations analysis.

Responsibilities

• Provides reporting on key metrics related to major programs and initiatives.
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards.
• Monitors the creation and storage of documentation and records for project monitoring and governance.
• Delivers data analysis and BI reports, including audits and high-visibility requests.
• Coordinates research to inform decisions on priorities and needs.
• Contributes to process improvement and maintains systems/tools for workflows and records management.
• Develops and reports on KPIs to measure project/program efficiency and effectiveness.
• Protects and manages sensitive data with the highest standards of conduct.

Skills

Business operations analysis

Job description

Join the Clean Energy Revolution

Become a Business Operations, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll support the Asset Management Project Management Office by maintaining portfolio and governance processes, and developing and maintaining the tools, documentation, and workflows that drive effective project execution. This position also involves understanding business challenges to create or update processes that support continuous improvement and operational effectiveness. As a Business Operations, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Provides reporting on key metrics related to major programs and initiatives.
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards.
• Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review.
• Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits.
• Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs.
• Contributes to process improvement and refinement efforts of department and/or Operating Unit. Develops and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis.
• Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience in business operations analysis.

Preferred Qualifications

• Certification in Six Sigma, Kaizen, Yellow Belt, or a related continuous improvement methodology.
• Experience analyzing business challenges, identifying improvement opportunities, and partnering with stakeholders to implement practical, sustainable solutions.
• Experience independently translating needs and business pain points into effective work products.
• Experience developing, maintaining, and improving business processes, workflows, tools, and documentation.
• Experience managing records, documentation, or portfolio information to ensure accuracy, completeness, and readiness for leadership review, audits, or governance activities.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The primary work location for this position is (Westminster, CA). However, the successful candidate may also be asked to work for an extended amount of time at Pomona, CA.

About Southern California Edison

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at [e-mail] or [phone] and select option 2.