Benefits Programs Lead - Eligibility & SNAP

City of Chesapeake Virginia; Chesapeake (VA); Hybrid; USD 50,000 - 61,000; Full time

Job summary

City of Chesapeake’s Human Services agency seeks a Benefits Program Worker III to determine TANF, SNAP, ABD and Medicaid eligibility, applying policies to client cases. VaCMS experience and supervisory duties may be involved.

The successful candidate will interview clients, analyze data to determine the best assistance plan, and maintain case documentation. The role requires strong policy knowledge and ability to work with diverse programs.

Qualifications

• Requires a high school diploma or GED / HSE and completion of government assistant programs.
• Minimum of five years of related, full-time equivalent experience.
• Requires valid driver’s license and a driving record that is in compliance with City Driving Standards.
• Requires certification in Phase Policy Training for TANF , Medicaid, and SNAP benefits.

Responsibilities

• Interview and determine eligibility by securing and verifying social, financial, and medical information.
• Analyze and document case data to determine the most beneficial assistance plan; grant or deny benefits and notify clients of determinations.
• Supervise staff by providing training, assigning and evaluating work, mentoring, counseling, and offering policy guidance.
• Investigate suspected fraud referrals and collect and analyze evidence to support fraud investigations.
• Perform general administrative tasks and compile data for routine and special reports.

Education

High school diploma or GED

Job description

City of Chesapeake’s Human Services agency seeks a Benefits Program Worker III to determine TANF, SNAP, ABD and Medicaid eligibility, applying policies to client cases. VaCMS experience and supervisory duties may be involved.

The successful candidate will interview clients, analyze data to determine the best assistance plan, and maintain case documentation. The role requires strong policy knowledge and ability to work with diverse programs.