Benefits Program Specialist - Hybrid San Diego

Gallagher; San Diego (CA); Hybrid; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development and learning

Job summary

Gallagher is hiring a Client Benefits Administrator in San Diego, CA, to support clients and members by handling inquiries, resolving issues, and maintaining accurate employee benefit data.

You will coordinate benefits programs, advise on eligibility, and manage documentation while operating in a hybrid model (2 days on site, 3 days working from home). Experience in customer service or health care is preferred, with proficiency in Word/Outlook and strong Excel skills.

Qualifications

• Bachelor’s degree and 1 year related experience required.
• Ability to work hybrid model out of San Diego, CA - 2x on Site, 3x WFH.
• Minimum of 4 years’ experience in Customer Service, health care or related field preferred.
• Proficiency in Microsoft Word and Outlook; Advanced/Intermediate Excel skills.

Responsibilities

• Coordinate administration of employee benefit programs (basic and major medical, dental, life, pension, etc.).
• Advise employees on eligibility, provisions and other benefits matters.
• Maintain benefits records and documents; prepare renewal materials.
• Process enrollments, changes, and data eligibility files; data entry of member info.
• Review and distribute monthly invoices; assist in renewal contracts.
• Create reports and participate in audits of eligibility changes.

Skills

Customer service

Microsoft Word

Microsoft Outlook

Microsoft Excel

Education

Bachelor’s degree

Job description

Gallagher is hiring a Client Benefits Administrator in San Diego, CA, to support clients and members by handling inquiries, resolving issues, and maintaining accurate employee benefit data.

You will coordinate benefits programs, advise on eligibility, and manage documentation while operating in a hybrid model (2 days on site, 3 days working from home). Experience in customer service or health care is preferred, with proficiency in Word/Outlook and strong Excel skills.