Benefits Manager

USLI; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus program

Full medical benefits

Profit sharing

Free lunch on-site

Development courses

Job summary

USLI is seeking a Benefits Operations Manager to oversee day-to-day administration of employee benefits across the United States and Canada. You will design, implement, and monitor benefit programs, analyze utilization, and educate employees on options.

Collaborate with Legal, Compliance and vendors to stay aligned with regulatory changes and strengthen governance around program delivery. Responsibilities include managing leaves, open enrollment, and projects like health fairs and wellness

Qualifications

• Minimum of 5 years of experience in benefits administration and strategy (US/Canada)
• Experience using ADP, Microsoft Office Suite, and benefit administration platforms
• Certifications (preferred): SHRM or similar benefits certification
• Strong communication and presentation skills

Responsibilities

• Benefits administration: manage healthcare, voluntary benefits, 401(k), life and disability programs
• Administer leave of absence programs and ensure compliance with applicable laws
• Support annual Open Enrollment including vendor coordination, ADP configuration, messaging and reporting
• Lead benefit-related initiatives and wellness programs, and develop marketing for wellness resources
• Provide coaching to team members and ensure high-quality onboarding and support

Skills

Communication

Project management

Critical Thinking

Confidentiality

Microsoft Office

ADP

Adaptability

Energy & Integrity

Tools

Microsoft Office

ADP

Job description

About Us: At USLI, we’re not just about insurance, we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. These values guide how we hire, onboard, and support our people throughout their journey at USLI. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you’ll have the opportunity to shape the future of insurance and make a meaningful impact.

Your Role: You will oversee the day-to-day administration of all employee benefits across the United States and Canada. In partnership with the Benefits and Recruiting Operations Team Leader, you will regularly assess our benefit offerings to ensure they remain competitive, sustainable, and aligned with our overall strategy. This role is responsible for designing and enhancing benefit programs, analyzing trends and utilization, and educating employees on their options. You will lead communication strategies to support benefit programs, updates, and initiatives. In collaboration with Legal, Compliance, and our benefit vendors, you will stay informed on regulatory and legislative developments, recommending updates to policies and procedures as needed. You will also help maintain strong governance frameworks and internal controls to ensure compliant and effective program delivery.

Key Responsibilities:

Benefits Operations

• Benefits administration: Manage the day-day administration of all healthcare, voluntary benefits, 401(k), life and disability, flexible spending, and other benefit programs
• Leave of absence: Administer leave of absence programs and ensure compliance with all applicable U.S. and Canadian federal and state/provincial leave and accommodation laws
• Open Enrollment: Support the annual open enrollment process, including vendor selection and onboarding, ADP configuration, communications development, reporting and analysis, employee education sessions, and post-enrollment audits.
• Projects: Contribute to benefit-related initiatives such as onsite and virtual health fairs, total rewards statements, flu shot programs, educational videos, and other engagement activities
• Team Coaching: Support and coach team members ensuring high-quality onboarding experience and benefits support for our people

Compliance and Reporting

• Maintain accurate benefit data and plan changes in ADP, including reporting, carrier integrations, and documentation. Continuously evaluate system functionality to improve processes while ensuring data integrity and confidentiality
• Ensure compliance with applicable federal, state and Canadian regulations
• Utilize benefit vendor platforms for enrollments, changes, and reporting
• Partner with Accounting, Compliance, and external vendors to implement regulatory updates and changes

Education

• Support the development and delivery of benefits, wellness, and onboarding-related training sessions
• Partner with our wellness team/ fitness center as a to expand wellness and mental health initiatives
• Develop and execute marketing campaigns to promote wellness programs and resources to our people and families

What You’ll Bring:

• Communication: Excellent written, verbal and presentation skills
• Project management: Ability to manage multiple priorities and deadlines effectively
• Critical Thinking: Strong analytical and problem-solving skills with attention to detail
• Confidentiality: Ability to handle sensitive information with discretion and sound judgment
• Technology: Proficiency in Microsoft Office, ADP and benefit administration systems
• Adaptability: Ability to thrive in a fast-paced, evolving environment with a sense of urgency
• Energy and Integrity: A passion for helping others and doing the right thing

Qualifications:

• Experience: Minimum of 5 years of experience in benefits administration and strategy – United States and International (Canada)
• Systems & Tools: Experience using ADP, Microsoft Office Suite, and benefit administration platforms
• Presenting: Communication and presentation skills
• Certifications (preferred, but not required): SHRM or other Benefit Administration certifications

What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while on-site and more than 450 annual personal and professional development courses. Explore more company benefits.

Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.