Benefits Manager

Milbank LLP; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Milbank LLP is seeking a Benefits Manager to lead the administration of health, retirement, leave, and wellbeing programs in a hybrid, global environment. You will drive compliance, vendor performance, budgeting, and communications while partnering with the Director of Benefits & Compensation on strategy and innovation.

The role requires 5–8 years of progressive benefits experience, strong Workday expertise, and the ability to manage global programs across multiple offices.

Qualifications

• Bachelor's degree in Human Resources, Finance, Business, or related field preferred.
• Strong knowledge of health, retirement, leave, disability, and wellbeing programs.
• Ability to analyze benefits data and develop actionable recommendations.
• Interpret benefits regulations and maintain safeguards for PHI.
• Proficiency with Workday and other HRIS platforms.

Responsibilities

• Oversee administration of health, retirement, leave, disability, and wellbeing programs.
• Ensure compliance with ERISA, HIPAA, FMLA, ADA, ACA, COBRA and related laws.
• Lead open enrollment and support implementation of new programs in Workday.
• Manage employee benefit inquiries and deliver high-level support.
• Support benefits strategy through plan design, renewals, benchmarking, and market analysis.
• Oversee benefits vendors, brokers, audits, plan documentation, and tax filings.
• Manage benefits budgeting, invoicing, financial reporting, and reconciliation.
• Develop communications, training, and intranet content to promote engagement.
• Support international offices with their benefits programs.
• Supervise benefits team and support career development.

Skills

Benefits management

Data analysis

Project management

Communication

Vendor management

Education

Bachelor's degree in Human Resources, Finance, Business, or related field

Tools

Workday

HRIS

Job description

Join a great, collaborative team! Reporting into the Director of Benefits & Compensation, the Benefits Manager will oversee the administration and delivery of the Firm’s health, retirement, leave, and well-being programs.

This is a hybrid role and leads benefits operations, compliance, vendor performance, financial administration, employee support and program communications. Works closely with the Director of Benefits & Compensation on strategy, benefits innovation and program enhancements.

Scope:

This role serves as a benefits subject matter expert and supports employees globally across a broad portfolio of benefit and leave programs. Oversees benefits administration, open enrollment, audits, reporting, vendor relationships, benefits finances, employee communications, benefits content and systems, and manages the benefits team.

Responsibilities:

• Manage health, retirement, leave, disability, workers’ compensation, and wellbeing programs.
• Ensure compliance with applicable benefits laws and regulations, including ERISA, HIPAA, FMLA, ADA, ACA, COBRA and related regulations.
• Lead open enrollment; support the implementation of new or enhanced programs in Workday.
• Manage employee benefit inquiries and deliver a high level of support.
• Support benefits strategy through plan design, renewals, benchmarking, and market analysis.
• Oversee benefits vendors, brokers, audits, plan documentation, tax filings, and operational requirements.
• Manage benefits budgeting, invoice payments, financial reporting and reconciliation activities.
• Develop communications, training, and intranet content to promote employee engagement.
• Support international offices with their benefits programs.
• Supervises the benefits team and supports career development.

Knowledge, Skills, and Abilities:

• Bachelor’s degree in Human Resources, Finance, Business, or a related field preferred.
• Strong knowledge of health, retirement, leave, disability, and wellbeing programs.
• Ability to analyze benefits data and develop actionable recommendations.
• Interpret benefits regulations and maintain appropriate safeguards for confidential and protected health information.
• Proficiency with Workday and other HRIS platforms, analytics tools to support data-driven decision making, and program delivery.
• Communicate effectively with employees, Firm leadership, and other key stakeholders.
• Manage multiple priorities with strong project management, and follow-through skills.
• Sound judgment, discretion, attention to detail, and a commitment to employee service.

Candidate must have at least 5-8 years of progressive benefits experience, including hands‑on experience administering health and welfare, retirement, and leave programs.

Experience managing self‑funded health plans, benefits operations, vendors, compliance activities, open enrollment, and team members is required. Experience in a professional services environment and with Workday is preferred.