Benefits Manager

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Retirement Plan with Match

Employee Discounts

Clinical Education

Professional Development

Job summary

Brooks Rehabilitation in Jacksonville, FL seeks a Benefits Manager to lead strategic and hands-on benefits programs, overseeing administration, employee health, leave, wellbeing, vendor relationships, compliance, open enrollment, and retirement plan activities.

The role combines leadership with daily operations, driving cost control, communication strategy, and alignment with payroll and HR processes while ensuring regulatory compliance.

Qualifications

• Bachelor’s degree in related field or 5+ years in benefits roles.
• Experience with brokers and benefits partners.
• Ability to balance leadership with hands-on participation.
• Advanced knowledge of benefits programs and laws.

Responsibilities

• Lead and design competitive benefits programs and provisions.
• Oversee benefits administration and integrate with payroll.
• Provide hands-on support in daily operations and vendor coordination.
• Oversee Employee Health, wellness, and leave programs.
• Develop and implement a comprehensive benefits communication strategy.
• Monitor costs, analyze budgets, and take corrective action.
• Ensure compliance with federal/state requirements and filings.
• Manage retirement plan activities and annual testing.

Skills

Strategic leadership

Benefits administration

Regulatory compliance

Vendor management

Employee health & wellbeing

Open enrollment

Communication

Project management

Education

Bachelor’s degree

HR Certification (PHR/SHRM-CP)

Tools

HRIS systems

Payroll integration

Job description

The Benefits Manager provides strategic and hands‑on leadership for the organization’s comprehensive employee benefits programs. This role oversees benefits administration, employee health, leave programs, wellbeing initiatives, vendor relationships, compliance, open enrollment, and retirement plan activities.

Job Responsibilities:

• Ensure the overall competitiveness and relevance of benefits programs. Plays a leadership role in the review and design of various benefits programs and their provisions; makes recommendations for changes and enhancements as appropriate
• Ensures excellence in the execution of the benefits programs to include oversight, monitoring and successful integration with payroll processes
• Functions as a working manager by remaining engaged in daily departmental operations, providing hands‑on support for benefits administration, employee health, leave management, vendor coordination, issue resolution, and time-sensitive department workflows
• Oversight for Employee Health to include worker’s compensation, annual vaccination clinics, reasonable accommodations, and modified duty programs
• Ensure a robust and comprehensive employee wellbeing program
• Develop and implement an effective, comprehensive, and compelling benefits communication strategy
• Control and monitor costs, analyze and reconcile budget variances and takes appropriate action
• Participates with the HR management team to identify and improve related processes and procedures
• Evaluates and analyzes the outcomes of the benefit programs and to include benefit loss and claims control, utilization, enrollment statistics, and the like
• Stays current on new developments, legislation and best practices and identifies opportunities for the organization to improve the overall efficiency and effectiveness of its benefits-related programs
• Assist in ensuring compliance with all federal and state legal requirements including plan documents, summary plan descriptions, vendor contracts, policy manuals, compliance testing, audits, and government filings
• Coordinate key relationships with outside vendors/consultants as well as monitor performance and services
• Responsible for the reconciliation of vendor invoices and ensuring payments are made on a timely basis
• Notifies vendors of all qualified events and changes, and ensures accuracy of online enrollment records, health and flexible spending accounts, and retirement plan accounts
• Acts as a liaison with retirement plan administrator, insurance carriers, and other vendors related to specific employee concerns or benefit problems; ensures accurate and expedient resolution
• Oversight for annual retirement plan discretionary testing
• Oversight for the organization’s FMLA and other leave programs; including counseling employees on their rights and responsibilities
• Provides training to management and employees relating to benefits plan changes
• Oversees annual open enrollment process

Job Requirements:

• Bachelor’s degree in related field or minimum 5 years’ related experience in progressively responsible benefits roles required
• Knowledge and proficiency working with brokers, administrative services organizations, and other benefits related partners
• Demonstrated ability and willingness to balance leadership responsibilities with hands‑on participation in day‑to‑day operational work and direct employee, vendor, and team support
• Advanced knowledge of employee benefits programs and applicable laws
• HR or Benefits Certification highly desirable (PHR, SHRM-CP, CEBS)
• Ability to identify and/or document existing and new processes, as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives
• Working knowledge of principles, practices, and standards of human resources management
• Must be a proactive problem solver and team player who is detail oriented and flexible; a self‑starter requiring minimal supervision with the ability to support requests from multiple directions
• Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Professional, articulate and able to use good independent judgment and discretion
• Ability to act with integrity, diplomacy and tact in dealing with sensitive and confidential information and handle it in a secure and safe manner
• Demonstrated success balancing the needs of the organization with needs of the employee, while ensuring compliance with and adherence to all applicable HR laws and regulations
• Advanced conflict resolution, negotiation skills, and problem‑solving abilities
• Outstanding verbal and written communication skills required with the ability to build relationships at all levels of the organization

Location: Corporate office 3599 University Blvd South, Jacksonville, FL 32216.Travel to other locations throughout Brooks territory may be required.

Hours: Onsite, Monday - Friday

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Retirement Plan with Match
• Employee Discounts
• Clinical Education and Professional Development Programs