Benefits/LOA/ADA Specialist

Adams County; Brighton (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Adams County seeks a Benefits Administrator to manage day-to-day benefit programs, leave of absence and ADAAA accommodations, under supervision of Benefits Manager. The role emphasizes compliance, data accuracy, vendor coordination, and thoughtful communication with employees and managers; on-site requirement in Brighton with some travel.

Candidates should have at least three years in benefits administration and a high school diploma, with a preference for a bachelor’s degree.

Qualifications

• High level knowledge of federal, state, and local leave and ADAAA laws.
• Experience with benefit plan administration and enrollment.
• Strong communication and problem-solving skills.

Responsibilities

• Administer benefit programs and assist employees and vendors.
• Serve as primary contact for questions and data entry.
• Assist open enrollment and project implementations.
• Manage leave of absence and accommodations with SME guidance.
• Provide exceptional service and prepare presentations.
• Document and improve benefit processes.

Skills

Benefits administration

FMLA/ADAAA knowledge

HRIS/payroll systems

Microsoft Office proficiency

Communication skills

Decision making under ambiguity

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

UKG payroll system

Microsoft Office

Office equipment operation

Job description

Under guidance from the Benefits Manager and Benefits/LOA/ADA Administrator, perform a variety of professional and technical work involved in the administration of the Adams County benefit programs, early retiree/Medicare programs, leave of absence and accommodations (ADAAA and religious). A successful team member will be able to take initiative, communicate effectively, manage ambiguity and complexity, and make effective decisions, while building trust with Adams County employees and managers

• Complete day-to-day administration of all benefit programs to ensure compliance with regulations and plan provisions (including, but not limited to - assisting employees, vendor communication, invoice reconciliation, drafting of communication materials, plan document review, etc.).
• Act as main point of contact for employee questions, problem resolution, ?le feed monitoring, data entry.
• Assist the Benefits Manager and Benefits-LOA-ADA Administrator with open enrollment and project implementations.
• Complete administration and case management of leave of absence (FMLA, all applicable state/local leaves, Adams County policies) and accommodations (ADAAA and religious)). This includes but is not limited to - being the subject matter expert and providing information and consulting to managers and employees, using judgement and knowledge to properly manage each case based on the unique circumstances of that case, timecard entry, benefit plan management.
• Provide exceptional service to all customers.
• Creating and delivering presentations.
• Continual improvement of and documentation of benefit programs and processes.
• Continual self-education on governmental regulations and practices that effect benefits, leave of absence and accommodations (ADAAA and religious).
• Act as back-up for other team members when they are not available and assist others with their workload when needed.
• Train other team members when needed.
• Performs other duties and responsibilities as assigned.

Must have working, practical knowledge of:

• Current principles and practices of human resources administration.
• Current principles and practices benefit administration including benefit plans, options and programs.
• Interpreting, understanding and expert knowledge of pertinent federal, state and local laws, regulations and ordinances (including but not limited to - FMLA, ADAAA, PWFA, HFWA).
• Utilizing Microsoft Office at a level of intermediate proficiency.
• Operating all office equipment required to perform essential functions.

Must have the following skills and abilities and be able to perform them accurately, proficiently and independently:

• Take initiative, be action-oriented, identify and seize new opportunities and readily take on new challenges.
• Communicate effectively through clear, concise written and oral communication. Present (either in person or via remote means) in an articulate, clear and professional manner.
• Intermediate level of proficiency in HRIS/payroll systems (UKG preferred).
• Have a customer-focused mindset and establish, maintain, and foster positive and harmonious working relationships with co-workers, customers, partners, and employees.
• Instill trust with our customers by following through on commitments, showing consistency, and maintaining confidentiality.
• Manage ambiguity in working with change and effectively handling problems constructively. Maintain a calm and productive demeanor when challenges arise.
• Manage complex situations through analysis, acquiring data from multiple sources, uncovering the root cause of the situation, and understanding risks and benefits from the necessary action to address the problem.
• Effectively make sound decisions with regards to day-to-day tasks, especially complicated benefit programs, regulations and leave/ADAAA laws, through using relevant factors, criteria, and principles.
• Exhibit technical skills, knowledge, and capabilities; and readily learn and adopt new technologies as necessary.
• Participate in developing operational reports and recommendations.

Experience:

• Required - At least three years of benefits administration and leave of absence and ADAAA administration/case management.
• Preferred - Experience in or knowledge of payroll administration and Workers' Compensation.

Education & Training:

• High school diploma or GED required.
• Bachelor's degree from an accredited college or university preferred.

Background Check:

• Must pass a criminal background check.

Other Requirements:

• This position will require some travel between Adams County locations and work-related events. Candidate must have the ability and means to travel as needed for the position.
• The primary work location is the Adams County Government Center in Brighton, CO. This position requires you to work on-site a minimum of two days per week or more when needed.

Physical Demands:

• Work in a standard office and/or home office environment.
• Lift/push/pull up to 30lbs infrequently.
• Work at a computer at least 8 hours per day.
• Be on phone frequently.
• Reach/grab/bend/twist as needed.