Benefits & Leaves Specialist

Abode Family; Fremont (CA); On-site; USD 51,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Onsite with potential hybrid/remote

PTO 19 days/year

12 paid holidays

Comprehensive medical/dental/vision

EAP and Teledoc mental health

FSA: commuter, health, dependent care

403(b) employer match

Job summary

Abode Services in California is seeking a Benefits Administrator to oversee day-to-day benefits and leave programs for 800+ employees across multiple entities. You will manage enrollments, life events, COBRA, and communications, ensuring accuracy and timely responses.

You will serve as the main point of contact for eligibility, inquiries, and plan changes, while coordinating open enrollment with HR leadership and brokers.

Qualifications

• 3–5 years providing benefits and leave administration.
• Proficient in MS 365 cloud-based systems, HCM, benefits administration and leave management systems (UKG, Paylocity, FMLA Source).
• Non-profit experience is a plus.

Responsibilities

• Administers day-to-day employee benefits for 800+ employees across entities.
• Coordinates enrollments, life events, terminations, and COBRA; ensures data integrity across HR systems.
• Serves as primary contact for benefits eligibility, questions, and plan changes; provides timely resolutions.

Skills

Benefits administration

Leave administration

Customer service

Regulatory compliance

Education

Bachelor's degree or higher

High school diploma or equivalent

Tools

MS 365

HCM systems

UKG

FMLA Source

Paylocity

Job description

When you join Abode, you’re not just taking a job, you’re becoming part of a team creating meaningful change in our communities and a commitment to lasting housing stability.

At Abode, we believe everyone deserves a safe and stable place to call home. Our mission is tosolve homelessnessthrough housing and supportive services that help individuals and families achieve stability and independence. Grounded in theHousing First model, we meet people where they are and provide individualized support based on their needs, goals, and strengths.

Housing Ends Homelessness

Our Mission:

Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.

Our Values:

• Start with Dignity
• Take Smart Risks
• Be transparent
• Solve for today and tomorrow
• Spark each other’s strengths

About The Role:

This position is responsible for the administration of employee benefits and leaves of absences for over 800 employees for multiple Abode entities. Duties also include coordinating timely employee benefit communications, providing exceptional employee customer service, and education to promote a healthy and supportive work environment.

How You Make An Impact

Benefits Administration:

• Responsible for the day-to-day administration of employee benefits, including enrollments, qualifying life events, terminations, claims, COBRA administration, and other health or wellness-related events.
• Ensures the accuracy and data integrity of benefits enrollments in multiple HCM systems by reviewing data and conducting regular audits.
• Serves as primary point of contact for employees regarding benefits eligibility, questions, claim issues, enrollment information, and plan changes towards timely resolution.
• Leads Benefits Orientation and assists employees with new hire enrollments and qualifying life event changes.
• Supports all benefits inquiries on plan provisions, benefits enrollments, status changes, etc.
• Responds to 403(b) inquiries relating to enrollments, plan changes and contribution amounts, distribution requests, in collaboration with the finance department.
• Leads and executes the open enrollment process through multiple platforms in partnership with HR Director and benefits brokerage.
• Coordinates health and wellness opportunities, events, and feedback surveys.
• Review monthly benefits invoices for accuracy, update carriers as necessary, and ensures timely submission to the finance team’s department for payment.
• Ensures compliance with applicable federal and state regulations (FMLA, CFRA, PDL, ADA, ACA, ERISA, HIPAA, FEHA, COBRA, etc.) that impact benefit programs and administer all statutory reporting.

Leaves of Absence/Accommodations/Worker’s Comp:

• Responsible for the day-to-day administration of disability and leave claims: medical, personal, ADA, FMLA/CFRA, bereavement, Workers’ Compensation, and all other leaves.
• Serves as primary point of contact for employees with leave or accommodations requests to engage in interactive process. This requires providing timely communications and meetings; leave documents; tracking; and filing of any applicable disability claims with state department.
• Effectively interprets FMLA, ADA and state law implications and provides information to employees as they relate to leaves of absences/disabilities.
• Coordinates Workers’ Compensation claims and ergonomic request process.

Additional Responsibilities:

• Respond to employment verifications related to leave/disability claims, garnishments, and requests for benefits or leave information.
• Primary system administrator for benefits and leave systems, including maintenance of employee information; regular audits, implementation of new modules and feed integrations; and troubleshooting of technical issues.
• Prepare reports as requested.
• Perform other duties and assignments as requested.

How You Meet Qualifications:

• High school diploma or equivalent required.
• Minimum of 3-5 years providing benefits and leave of absence of administration.
• Proficient in MS 365 cloud-based systems, HCM, benefits administration and leave management systems. Preferred systems: UKG, TILT, FMLA Source, Paylocity.
• Non-profit experience is a plus.

Our Benefits and Perks:

• Competitive pay: $37.01 - $43.84 per hour
• Work arrangement: Onsite position; may be eligible for hybrid or remote work, subject to supervisor approval and factors including job responsibilities, remote location, and employee suitability.
• PTO:19 days per year, increasing with tenure
• Holidays: 12 paid holidays per year
• 100% medical, dental and vision coverage options for employees
• Employer subsidized options for dependent health care.">
• Legal and financial services and more through our Employee Assistance Program (EAP)
• Mental health care service provided by Teledoc
• Flexible Spending Account (FSA)
  • Commuter
  • Health care
  • Dependent care
• Retirement Plan: 403(b) w/ employer match & contribution programs

Notice

Abode Services is an Equal Opportunity Employer and Drug Free Workplace.

Qualifications

Education

Required

Bachelors or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuing federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.