Benefits & Leave Operations Specialist

Howden Group; United States; Vor Ort; USD 75.000 - 95.000; Vollzeit

Zusammenfassung

Howden Group is seeking a Benefits Operations and Leave Coordinator to support benefits programs, leave administration, and multi-state workers' compensation processes. You will ensure accurate data, respond to inquiries, and collaborate with HRIS, payroll, carriers, and partners to drive a positive employee experience.

Responsibilities include maintaining benefits data, ensuring regulatory compliance (ACA, ERISA, COBRA, HIPAA), and identifying process improvements.

Qualifikationen

• High school diploma or equivalent required.
• Associate degree or bachelor's degree in human resources, Business Administration, or a related field preferred.
• 3+ years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support function.
• Working knowledge of employee benefits, leave of absence programs, workers' compensation, and related federal, state, and local compliance requirements.
• Familiarity with regulations including FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.
• Experience with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.
• Strong attention to detail and ability to maintain accurate employee data, documentation, and reporting.
• Strong customer service and communication skills, with the ability to provide clear, timely, and supportive employee guidance.
• Proficiency in Microsoft Office, including Excel; Workday experience preferred.

Aufgaben

• Benefits Operations Support the day-to-day administration of employee benefit programs, including health, wellness, retirement, and other benefit offerings.
• Respond to employee benefit inquiries by providing clear, accurate, and timely information.
• Maintain accurate benefits data in HRIS and related systems to support reporting, compliance, and employee records.
• Support compliance with applicable benefits regulations, including ACA, ERISA, COBRA, HIPAA, and other requirements.
• Identify opportunities to streamline benefits processes, improve accuracy, and enhance employee experience.
• Perform other duties as assigned.
• Administer employee leave of absence cases, including vendor-managed and in-house leaves, in accordance with federal, state, and local requirements such as FMLA, state paid family and medical leave, workplace injury leave, and leave as an accommodation.
• Serve as the primary point of contact for employees throughout the leave lifecycle, providing clear, timely, and supportive guidance.
• Partner with payroll to ensure accurate deductions, benefit premium processing, and recovery of missed premiums.
• Support multi-state workers' compensation compliance, including coverage requirements, injury reporting, and state-specific filing rules.
• Manage the annual workers' compensation reconciliation audit process by reviewing payroll data, validating classification codes and wage information, and ensuring accurate reporting in alignment with carrier and regulatory requirements.

Kenntnisse

Benefits administration

Leave administration

HR operations

People Operations

Regulatory compliance

FMLA/ADA/ACA

Data privacy

Customer service

Communication skills

Excel proficiency

Workday experience

Ausbildung

High school diploma or equivalent

Associate or bachelor's degree in HR, Business Administration, or related field

Tools

HRIS

Workday

Payroll systems

Jobbeschreibung

Howden Group is seeking a Benefits Operations and Leave Coordinator to support benefits programs, leave administration, and multi-state workers' compensation processes. You will ensure accurate data, respond to inquiries, and collaborate with HRIS, payroll, carriers, and partners to drive a positive employee experience.

Responsibilities include maintaining benefits data, ensuring regulatory compliance (ACA, ERISA, COBRA, HIPAA), and identifying process improvements.