BENEFITS ENROLLMENT COUNSELOR

Alivio Medical Center, Inc.; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health benefits

403B retirement plan

Job summary

Alivio Medical Center, Inc. seeks a temporary, full-time Benefits Enrollment Counselor in Chicago to support SNAP and other public benefits through the GCFD Enrollment Partnership.

The role includes outreach to community stakeholders, enrollment assistance, promotion of programs, and coordinating volunteers, with a focus on Latino residents and language access. Requirements include a Bachelor’s degree or related experience, English/Spanish fluency, Windows experience, and Illinois ABE portal

Qualifications

• Bachelor’s degree and / or related experience in outreach or social services programming.
• On-site training on the Illinois ABE portal; Senior Health Insurance Program certification after hire.
• Two years of experience working in the Latino community.
• As required by grant or agreements.
• Excellent written and oral communication in English and Spanish; interpersonal skills; familiarity with Windows-based computing; able to work a flexible schedule.

Responsibilities

• Reaches out to key community stakeholders to provide information about Alivio’s Enrollment Partnership with the GCFD and its impact.
• Works with community partners to provide educational, informational and enrollment activities in local venues.
• Assist community members with completion of applications for SNAP and other public benefits at local, county, state and national levels.
• Provides follow-up assistance including benefit explanations, post-enrollment support and redetermination services.
• Develops and maintains relationships with local organizations to improve access to programs.
• Other related duties as assigned.

Skills

Bilingual English/Spanish

Community outreach

Interpersonal skills

Communication skills

Windows familiarity

Education

Bachelor's degree in outreach or social services

Tools

ABE portal training

Senior Health Insurance Program certification

Windows OS familiarity

Job description

BENEFITS ENROLLMENT COUNSELOR# BENEFITS ENROLLMENT COUNSELORChicago, IL 60608## OverviewSalary Range$20.00 - $20.00 Hourly## Description**Temporary, Full-Time position, grant-funded for 6-7months.****SUMMARY:**Alivio Medical Center’s Benefits Enrollment Counselor is responsible for outreach, enrollment and support activities related to the funding from the Greater Chicago Food Depository’s Enrollment Partnership – Supplemental Nutritional Assistance Program . This includes working with key community stakeholders to share information about programs and activities in the Alivio service area to provide awareness, education, and direct service to community members and their families. The BEC also supports the program by ensuring that all on-site and off-site volunteers receive updated information regarding programs, have necessary supplies and materials utilized for providing direct service and service / program awareness to community members and their families, and also sends reminders and other communication regarding documentation, reporting and other issues. The BEC will work to address barriers to participation in SNAP and other public benefit programs caused by language and culture; increase awareness, access and participation of Latinos in programs, services and public benefit programs; improve access to programs and services that address hunger/food insecurity, partner with community based organizations to provide training for community residents to provide information and assistance for SNAP, access to healthy food options and other benefit programs.---***To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.***---**ESSENTAIL DUTIES AND RESPONDSIBILITIES****:*** Reaches out to key community stakeholders to provide information regarding Alivio’s Enrollment Partnership with the GCFD, and how it impacts their constituents, members, program participants, and / or clients.* Works with community partners to provide educational, informational and enrollment activities in local venues.* Assist community members with completion of applications for the Supplemental Nutritional Assistance Program (SNAP), and other public benefit programs, local, county, state and national.* Provides follow-up assistance with clients as necessary, including benefit explanation, post-enrollment assistance and redetermination services..* Assists with the preparation and dissemination of promotional materials, presentations, documentation and reporting systems / requirements.* Develops and maintains formal relationships with local organizations to improve access to programs.* Other related duties as assigned.**SUPERVISORY RESPONSIBILITES:**N / A**KEY** **INTERRELATIONSHIPS:*** Greater Chicago Food Depository staff and volunteers.* UnidosUS staff and volunteers.* Alivio’s Senior and Benefits Enrollment programs’ staff and volunteers.* Alivio Medical Center program and clinical staff.* Alivio’s off-site partners and volunteers.* State of Illinois Department of Family and Support Services and Department of Human Services* City of Chicago’s Department of Family and Support Services, Area Agency on Agency staff.* Elected officials, government staff, community organizations, healthcare providers, business owners, religious organizations, schools and other entities which have members in need of information and enrollment services.**WORKING CONDITIONS:**OSHA Category 3 – Involves no regular exposure to blood, body fluids or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment**Benefits:*****Full-Time Benefits:**** Paid Time off (Vacation, Paid Sick Leave and Paid Leave)* Full Health Benefits (Medical , Dental , Vision, Disability, Life Insurance. )* 403B Retirement Plan.## Qualifications**QUALIFICATIONS:**| | || --- | --- || Education: | Bachelor’s degree and / or related experience in outreach or social services programming || Certification or Licensure: | On-site training on the use and functions of the Illinois Application for Benefits Access (ABE) portal, as required by specific grant / agreements; State of Illinois Senior Health Insurance Program certification required after hire. || Experience: | Has two years experience working in the Latino community || Special Training: | As required by specific grant / agreements || Demonstrated Competencies: | Possesses excellent written and oral communication skills in English and Spanish; and interpersonal skills; has knowledge, training and/or experience in Windows-based computer environment; familiarity with community-based organizations and institutions that provide or could provide resources for neighborhood residents, able to work flexible schedule to meet current and future community needs. |