Benefits Eligibility Interviewer I

La Plata County, CO; Durango (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

La Plata County in Durango, CO seeks an entry-level Eligibility Specialist to interview applicants, assess needs, determine eligibility for food assistance, Medicaid, child care and cash benefits, and document case histories.

You will perform data entry in CBMS and related systems, explain program requirements, refer clients to community resources, and maintain accurate records with professional judgment under supervision.

Qualifications

• High School diploma or GED; two years of data entry or clerical work.
• Ability to interpret regulations and eligibility rules.
• Strong written and verbal communication skills.

Responsibilities

• Interview applicants and assess needs to determine eligibility for multiple programs.
• Process new applications and ongoing casework with accurate documentation.
• Enter and retrieve data across computer systems, and maintain case histories.
• Refer clients to community resources and explain program requirements.
• Maintain compliance with rules and provide timely referrals and reporting.

Skills

Interviewing techniques

Verbal communication

Written communication

Data entry

Time management

Analytical thinking

Problem solving

Microsoft Outlook

Laserfiche

CBMS

Education

High School diploma or GED

2 years clerical or data entry experience

Combination of education, training and experience

Tools

Microsoft Outlook

Laserfiche

CBMS (Colorado Benefit Management System)

Job description

La Plata County in Durango, CO seeks an entry-level Eligibility Specialist to interview applicants, assess needs, determine eligibility for food assistance, Medicaid, child care and cash benefits, and document case histories.

You will perform data entry in CBMS and related systems, explain program requirements, refer clients to community resources, and maintain accurate records with professional judgment under supervision.