Social Services Eligibility Specialist

Clay Today; Durango, Northern (CO, KY); Hybrid; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(a)

Paid vacation

Paid sick leave

Paid holidays

Parental leave

Job summary

La Plata County in Durango, CO seeks an Eligibility Technician to interview applicants, verify eligibility for food, Medicaid, childcare, and cash benefits, and document case history. Requires strong data entry and computer skills with CBMS proficiency.

Excellent communication and attention to detail are needed for accurate processing. This full-time role offers benefits including medical, dental, vision, retirement, and paid time off.

Qualifications

• Entry level position handling interviews and eligibility determinations.
• Requires knowledge of eligibility rules and data entry.

Responsibilities

• Conducts in-depth interviews and assesses client needs for eligibility.
• Maintains accurate case histories and documents client interactions.
• Uses CBMS and other interfaces to verify data and determine benefit amounts.
• Processes new applications and ongoing casework with accuracy.

Skills

Interviewing techniques

Data entry

Verbal communication

Written communication

Time management

Empathy & respect

Problem solving

Education

High School diploma or GED

Tools

Laserfiche

CBMS

Outlook

CDLS

IEVS

SVES

NDNH

PARIS

EBT Edge

Job description

La Plata County in Durango, CO seeks an Eligibility Technician to interview applicants, verify eligibility for food, Medicaid, childcare, and cash benefits, and document case history. Requires strong data entry and computer skills with CBMS proficiency.

Excellent communication and attention to detail are needed for accurate processing. This full-time role offers benefits including medical, dental, vision, retirement, and paid time off.