Benefits Coordinator and Scheduler

Automatic Data Processing, Inc.; Naples (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Free health insurance

Free dental insurance

Telemedicine services

Vision insurance

Life insurance

Paid Time Off

Health Savings Account (HSA)

Employer retirement plan

Wellness program and on-site fitness

Employee Assistance Program (EAP)

Supportive leadership

Job summary

Moorings Park is seeking a dedicated Benefits Coordinator & Scheduler to join our Naples, FL team. You will verify benefits and eligibility, handle authorizations, and enter information into the EMR while coordinating staff scheduling and ensuring appropriate coverage for personal care and supportive services.

Responsibilities include processing benefit verifications, generating weekly reports, arranging staff schedules, and providing a welcoming reception experience for callers and visitors.

Qualifications

• Excellent English communication skills, both oral and written.
• High School diploma or equivalent required.
• Healthcare experience preferred.
• Proficiency with MS Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.

Responsibilities

• Verify insurance benefits and authorizations for services.
• Run weekly scheduling reports and coordinate with Office Manager.
• Schedule staff and manage overtime to ensure coverage.
• Enter demographics and schedule staff per physician orders and frequencies.
• Scan documents into the EMR with proper labeling.
• Provide friendly reception and direct inquiries to the appropriate department.

Skills

Communication

Oral & written communication

Healthcare experience

Attention to detail

Teamwork

Education

High School diploma or equivalent

Tools

MS Office

Job description

Join the Team at Moorings Park as a Benefits Coordinator & Scheduler

Why Choose Moorings Park?

When you join Moorings Park, you become part of an award-winning, purpose-driven organization where people are valued, growth is encouraged, and excellence is celebrated. Our nationally recognized workplace culture, exceptional benefits, and commitment to partner engagement make Moorings Park more than just a place to work—it's a place to build a rewarding career. Together, we create a community where residents and partners alike can belong, connect, and flourish.

About Moorings Park

Moorings Park® Communities is a nationally recognized Life Plan organization with three distinctive campuses in Naples, Florida. We are dedicated to creating Simply the Best® workplaces through a culture of excellence, compassion, innovation, and service.

Recognized as One of the Best Places to Work

We're proud to share that Moorings Park Communities has earned four 2026–2027 Novare Employee Satisfaction & Engagement Certifications, reflecting our unwavering commitment to creating an exceptional workplace where partners feel valued, supported, and empowered to thrive. These honors demonstrate what makes Moorings Park different: we believe exceptional resident experiences begin with an exceptional team. By investing in our partners' growth, well‑being, and success, we create an environment where people can build meaningful careers while delivering extraordinary care, hospitality, and service every day.

Enjoy Simply the Best® Benefits

At Moorings Park, we believe in taking exceptional care of our partners so they can provide exceptional care to our residents. We offer a comprehensive benefits package that includes:

• FREE health and dental insurance
• FREE telemedicine services for medical and behavioral health needs
• Vision insurance
• Company-paid life insurance and short-term disability coverage
• Generous Paid Time Off (PTO) program
• Health Savings Account (HSA) with employer contribution
• Retirement plan with employer match
• Wellness program with complimentary access to our on-site fitness center
• Employee Assistance Program (EAP)
• Supportive and caring executive leadership team

Position Summary

Moorings Park is seeking a dedicated Benefits Coordinator & Scheduler to join our team. The Benefits Coordinator/Scheduler verifies insurance benefits and eligibility, insurance re-authorization and correctly enters the information into EMR. Is responsible for performing scheduling of staff and ensuring appropriate staff are assigned to provide personal care, home management and supportive services, utilizing staff according to training, ability, and limitations. Provides a variety of clerical and reception duties

Key Contributions

• Verifies Insurance Benefits and secure authorizations when applicable for agency to provide services.
• Runs weekly reports: authorization certification, authorizations certification periods, and certification period visits and authorizations. Reviews reports with Office Manager weekly.
• Notifies the patient of the benefits available for coverage and out of pocket expense if applicable.
• Schedules appropriate staff, maintaining consistency of the staff and managing overtime.
• Utilizes scheduling application for completing long schedules and for staff communication as needed.
• Inputs demographics and performs scheduling of staff in compliance with physician’s orders, Certified agency only, and frequencies with the oversight of the Clinical Manager.
• Scans documentation into the EMR, labeling appropriately.
• Maintains approved driver list to ensure partners driving for Moorings Park business are processed as approved drivers, providing all required information needed for the DMV reporting.
• Provides friendly and cooperative reception for all who contact the agency by phone or in person and directs them to the appropriate department or supervisor.

Qualifications & Requirements

• Excellent oral and written communication skills in the English language required.
• During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
• High School diploma or equivalent.
• Previous experience in healthcare preferred.
• Proficient with MS Office (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.