Benefits Coordinator

HMA Group Holdings, LLC; Kansas City (MO); Híbrido; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Descripción de la vacante

Avant Specialty Benefits is seeking a Benefits Coordinator to provide on-site and telephonic benefits support for employees. You will handle enrollments, onboarding, eligibility, and life events, while maintaining accurate benefit records.

This role works closely with the client, brokers, and internal teams to resolve issues and drive process improvements. Applicants should have 2–4 years in HR/benefits or customer service, strong PowerPoint/presentation skills, and the ability to travel to/from

Formación

• High school diploma required; college degree preferred.
• 2–4 years of HR, Employee Benefits and/or customer service experience.
• Knowledge of benefit plans and administration a plus.
• Telephonic customer service experience is a plus.

Responsabilidades

• Serve as the on-site benefits support contact for employees, providing both in-person and telephonic assistance.
• Maintain strong working knowledge of all benefit plans, resources, and client-specific policies.
• Manage employee benefit interactions including enrollments, new hire onboarding, eligibility, and life event changes.
• Navigate and update benefit administration systems with a high level of accuracy.
• Monitor and respond to benefit inquiries via shared inbox and scheduled appointments.
• Facilitate benefit presentations for New Hire Orientation and Annual Enrollment.
• Assist in planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefit communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.

Conocimientos

Customer service

Telephonic support

PowerPoint

Presentation skills

Bilingual

Educación

High school diploma

College degree preferred

Herramientas

Workday

Descripción del empleo

Joining Avant Specialty Benefits as a Benefits Coordinator presents an exciting opportunity to make a meaningful impact every day. At Avant, you’ll be part of a dynamic team that values personalized service, innovative thinking, and empowering individuals to navigate their benefits with confidence. This position provides high-quality on-site (in person) and telephonic support to employees. This role interacts directly with the assigned client, broker partners and Avant team members to assist with day-to-day benefit tasks. This position is based on-site with our client in Northwest Arkansas.

Essential Responsibilities

• Serve as the on-site benefits support contact for employees, providing both in-person and telephonic assistance.
• Maintain strong working knowledge of all benefit plans, resources, and client-specific policies.
• Manage employee benefit interactions including enrollments, new hire onboarding, eligibility, and life event changes.
• Navigate and update benefit administration systems with a high level of accuracy.
• Monitor and respond to benefit inquiries via shared inbox and scheduled appointments.
• Facilitate benefit presentations for New Hire Orientation and Annual Enrollment.
• Assist in planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefit communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.

Qualifications

• Ability to be in-office a minimum of three days per week.
• Ability to travel to/from Little Rock and Bentonville/Fayetteville/Rogers Arkansas.
• High school diploma required; college degree preferred.
• 2-4 years of HR, Employee Benefits and/or customer service experience required.
• Knowledge of and experience with benefit plans and administration a plus.
• Telephonic customer service experience is a plus.
• Bilingual capabilities (both written and verbal) considered a plus but not required.
• PowerPoint and presentation skills preferred.
• Experience with Workday preferred.

Benefits Expertise: Develops and applies insurance benefits knowledge, staying current on industry trends and integrating best practices into daily work.

Problem Solving: Identifies issues efficiently, determines root causes, and implements solutions or process improvements.

Workflow & Systems Execution: Follows and contributes to established workflows, systems, and procedures to deliver a compliant, high-quality client experience.

About Us

Here’s a little bit about us: Join a team that values trust, collaboration, and innovation. You’ll work in a dynamic environment where your expertise helps shape the future of client technology experiences. Our mission is to enhance the employee benefits journey through smart systems, responsive service, and strategic innovation. Avant is the behind-the-scenes force that keeps enrollment running smoothly.

Benefits

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• Inclusion & Belonging Programs — Holmes Murphy is committed to celebrating every employee’s unique potential. Through inclusion and belonging initiatives, titled Uniquely United, not only do we offer employees a paid Diversity Day time-off option, but we also have a Uniquely United Committee, Employee Resource Groups, and development programs to advance our culture of belonging. We encourage employees to engage in ways that are meaningful to them to enhance their overall experience!
• Consistent merit increase and promotion opportunities — Employees are reviewed annually for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

At this time, we are not considering candidates who require any type of immigration sponsorship now or in the future. This includes candidates whose current work authorization is temporary or set to expire and who would require employer participation in any renewal, extension, or new authorization process to continue employment.

Holmes Murphy & Associates is an Equal Opportunity Employer.

There’s No Place Like Holmes! You'll love what you do and who you do it with when you join Holmes Murphy! Not only can you create connections, experience the energy, and seize the opportunities we have, but you can also:

Grow Your Career – An abundance of opportunity awaits! Our independence gives our growing and dynamic organization the freedom to create an environment where talent mobility thrives — whether that means career progression, expanding your skill set, or transferring to another Holmes Murphy office.

Learn... On Us – We believe in building the best experts in the industry, supported through a variety of benefits like continuing education and tuition reimbursement.

Share in Our Success – Our privately held structure allows us to share our collective success in ways that matter. One of the many ways is through our 401(k)-profit share, which is distributed to all employees regardless of their own contributions!

Take Time to Recharge – We offer generous time off, including a Health Matters Day, Celebrate Day (for your birthday!), Diversity Day, Volunteer Time Off, and paid parental leave. And yes, we encourage you to take time away!