Benefits Coordinator

Okaloosa County School System; Crestview (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Okaloosa County School System in Crestview, FL, is seeking an experienced Benefits Administrator to oversee employee and retiree benefits administration and wellness programs, and to provide operational support to the Risk Management Department.

The role informs employees about life, health, dental, FSA, HSA, and pre-tax deductions; assists with enrollment, COBRA, open enrollment, and communications; works with payroll and maintains department records.

Qualifications

• High school diploma or GED with 4+ years of benefits/payroll experience or equivalent.
• Experience with Microsoft Word and Excel is required.
• Microsoft Access experience is preferred.
• Minimum typing speed of 25 words per minute is preferred.

Responsibilities

• Informs employees and retirees about benefits including life, health and dental insurance, FSAs, HSAs and pre-tax deductions; assists with new employee orientation.
• Assists retirees with benefit enrollment.
• Plans and coordinates wellness programs and attends Wellness Committee activities.
• Provides plan communications and customer service regarding benefit plans; counsels employees and retirees.
• Administers COBRA notifications and ensures compliance for dental insurance; tracks COBRA payments.

Skills

Typing 25 wpm

MS Word

MS Excel

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

GENERAL STATEMENT OF JOB

Provides administration of employee and retiree benefits and wellness programs; provides operational support to the Risk Management Department.

EXAMPLES OF WORK

• Informs new, current and terminating employees of benefits, to include life, health and dental insurance, Flexible Spending Plans, Health Savings Accounts and pre-tax deductions; assists with new employee orientation.
• Assists retirees with benefit enrollment.
• Plans, develops and coordinates implementation and monitoring of county wellness programs; participates as member of the Wellness Committee. Directs implementation of wellness related activities to include health screenings, Lunch and Learn classes, Bloodmobile, flu-shots and fitness classes, etc.
• Provides plan administration, creates participant communications and customer service regarding benefit plans; counsels employees and retirees regarding their coverage and options in accordance with established policies and practices.
• Administers COBRA notifications and ensures compliance for dental insurance; coordinates and tracks COBRA payments for medical premiums.
• Plans and implements the open enrollment process and the distribution of benefits enrollment materials; determines eligibility and ensures the accuracy of benefit enrollments.
• Assists employees with benefits claims issues and plan changes; processes Qualifying Life Events (QLEs) status changes.
• Assists with benefit contract monitoring and renewals.
• Responds to inquiries regarding plan provisions, benefits enrollment, status changes and other questions.
• Processes and administers disability paperwork.
• Assists Payroll as needed.
• Maintains department website and intranet pages.
• Maintains, updates and ensures the integrity of the department’s filing system, both electronic and paper.
• Performs other duties as assigned.

Minimum Qualifications

Education, Training, and Experience:High school diploma or GED supplemented by a minimum of four (4) years’ experience in employee benefits, (health, life, vision, dental) or payroll processing, or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. Experience with Microsoft Word and Excel is required. Experience with Microsoft Access is preferred. Minimum typing speed of 25 words per minute is preferred.

Licenses and/or Certifications

Requires a valid driver license.

Physical Requirements

Requires the ability to operate office equipment, to include computers, copy/fax machines and related peripherals. Must be able to exert 20 to 50 pounds of force occasionally, 10 to 25 five pounds of force frequently, and a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Requires periodic walking and standing, with occasional bending and stooping. Physical demands are essentially those of sedentary work.

Language Ability

Requires the ability to communicate in English, including the ability to convey, record and exchange information; requires the ability to explain procedures and to give, receive and follow oral and written instructions. Requires ability to read a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals. Requires the ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation. Requires the ability to communicate with a broad array of individuals from various professional backgrounds.

Intelligence

Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret a variety of instructions in written and oral form; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.

Numerical Aptitude

Requires the ability to add and subtract totals, multiply and divide, use decimals and calculate percentages; interpret graphs; compute ratio and proportion.

Interpersonal Temperament

Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under stress when confronted with frequent deadlines or peak workloads. Requires the ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public.