Benefits Consultant

BBSI; Ontario (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off

Dental & Vision insurance

Job summary

BBSI is seeking an Employee Benefits Consultant to support business-owner clients and internal teams with tailored benefits packages and expert guidance across master plans. The role partners with branches and underwriting to deliver value throughout the client lifecycle.

The candidate will balance account management with new client acquisition, provide strategic guidance, and ensure compliant implementation of benefits programs across multiple units.

Qualifications

• 8+ years hands-on employee benefits experience at a benefits brokerage or general agency; Account Management and/or Benefits Administration experience a plus.
• Thorough understanding of employee benefits principles, laws and regulations, product knowledge, and underwriting concepts.

Responsibilities

• Partner with branches and internal teams to grow the master benefits program (Health, Dental, Vision, Ancillary).
• Recommend client benefits offerings based on objectives and provide strategic guidance.
• Explain and simplify benefits concepts to client employees during open enrollment to maximize plan participation.

Skills

Benefits administration

Client relationship management

Communication

Excel

PowerPoint

CRM software

Education

Life & Health Insurance Producer’s License

Tools

CRM software

Microsoft Office

Job description

Everything we do at BBSI is in support of business owners. We eliminate organizational complexity and bring predictability to the management of their business. We offer outsourced benefits, HR, risk management, payroll administration, and recruiting to small-and medium-sized businesses. We combine expert knowledge with industry-leading solutions allowing business owners to focus on their core business while building stronger companies.

We facilitate conversations around a broad range of organizational areas that allow business owners to run their companies more effectively, including leveraging their benefit offering to attract and retain top talent and to increase productivity. With 63 branches across the country, we offer our clients a high-touch, relationship-based experience. We stand shoulder-to-shoulder with them and enable them to view their businesses-and their roles as owners-differently. Every business owner is on a journey. BBSI is with them every step of the way.

BBSI (Nasdaq) is experiencing a steady rate of growth and is looking for key employees to complement our existing teams. The Employee Benefits Consultant role provides guidance and support to our business-owner clients and our internal team of experts and represents our master benefits program, BBSI Benefits. This person must demonstrate strong business acumen and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver results for our clients and internal teams.

The BBSI Employee Benefits Consultant works with their branch, clients, and their broker (when applicable) to create a tailored benefits package that will meet the needs of our clients and their employees. The BBSI Employee Benefits Consultant works with a number of multi-million-dollar business units that consult on a broad range of organizational issues.

The ideal candidate will be able to balance the account management and service element of the role with the responsibility to bring on new BBSI Benefits Clients and their employees (worksite employees).

The objective of the Employee Benefit Consultant is to partner with branches, internal underwriting, and the corporate operations team to:

• growth of the master benefits program (Health, Dental, Vision, Ancillary, etc.)
• and recommend client companies' benefits offerings based on client objectives, providing clients with strategic guidance and decision-making support.
• client employees (worksite employees) on the value of their benefits and simplifying industry concepts during open enrollment meetings, maximizing employee engagement and plan participation.
• field driven new business development, identifying opportunities and client/RP fit.
• as a subject matter expert in the area of employee benefits, providing strategic guidance, training, and support to:
• and peers - training and mentorship contributing to the professional growth of the team.
• clients and their employees (worksite employees).
• clients.
• the client and worksite employee experience with BBSI and the Benefits Program throughout the client's lifecycle by professionally and effectively managing client relationships to include:
• onboarding - implementation of benefit plans, ensuring compliance.
• to reach out to clients proactively throughout the year, and work together to provide prompt and thorough resolution of escalated matters.
• renewal, client retention.

This position is a full time, exempt position that reports to the Benefits Consultant Manager and works in partnership with other positions within the business units, branches, and corporate office.

REQUIREMENTS

• 8+ years hands-on employee benefits experience at a benefits brokerage or general agency; Account Management and/or Benefits Administration experience a plus.Prior PEO experience a plus.
• Thorough understanding of employee benefits principles and practices, including laws and regulations at the state and federal level, product and market-specific familiarity, industry trends, and underwriting concepts. This includes self-directed development and maintenance of knowledge.

Ability to develop and maintain deep knowledge of master plan contracts, carrier partnerships, competitors, plan limitations and exclusions, internal processes, underwriting requirements, and compliance considerations.

• Ability to understand audience and modify communication clearly in verbal and written formats with all levels and industry types to tailor complex concepts to the audience in a way that they can understand.
• Excellent facilitation skills including conducting meetings for desired impact. Demonstrated ability to write, develop, and deliver successful presentations and facilitate trainings to individuals and groups at all levels of the organization.
• Ability to develop and maintain relationships with branch leaders, business unit team members, referral sources, and operations support employees.
• Demonstrated ability to manage a portfolio of accounts while maintaining strong client relationships to become a trusted advisor to business owners while building confidence in BBSI, our benefits program and the service team.
• Demonstrated ability to prioritize in a fast-paced, high-volume environment with a willingness to enthusiastically "roll up sleeves" and perform administrative work as needed.
• Extensive Microsoft Office experience, especially Microsoft Excel and PowerPoint, experience using CRM software.
• Availability to travel up to 25% during peak periods, including possible overnight stays.
• Current Life and Health Insurance Producer's License.

For individuals with these requirements, this position offers:

• that you are working for a results-oriented and growing national publicly traded company.
• to work as part of a team of experts to impact the success and growth of client companies, the benefits program, and the organization.
• working with clients in a variety of industries.

Salary and Other Compensation

The starting salary range for this position is $90,000.00-120,000.00 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications, and other qualifications of the candidate.

This position is also eligible for incentive pay in accordance with the terms of the Company's plan.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• health savings account
• flexible savings account
• dental insurance
• vision insurance
• 401(k) retirement plan
• accidental death and dismemberment
• life insurance
• voluntary life insurance
• voluntary disability insurance
• voluntary accident
• voluntary critical care
• voluntary hospital indemnity
• legal
• identity and fraud protection
• commuter benefits
• pet insurance
• employee stock purchase program
• and an employee assistance program.

Paid Time Off

• 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements);
• vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year;
• 6 paid holidays annually;
• 4 paid volunteer days annually.

Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.