Benefits Configuration & Validation Specialist

IntePros; Philadelphia (Philadelphia County); On-site; USD 34,440 - 41,328; Part time

Job summary

A leading IT consulting company is seeking a Claims Operations Specialist to serve as a liaison, ensuring accurate benefit configuration and timely resolution of inquiries. In this role, you will manage multiple benefit-related tickets, analyze configurations, and communicate effectively with various stakeholders. Ideal candidates will have 3-5 years of experience and strong analytical skills. The position offers a competitive hourly pay rate in a temporary capacity with a focus on customer satisfaction.

Qualifications

• 3–5 years of related professional experience.
• 4+ years of health insurance claims processing experience.
• Ability to interpret complex benefit structures.

Responsibilities

• Act as primary point of contact for benefit-related inquiries.
• Manage incidents ensuring resolution within established SLAs.
• Conduct in-depth research to validate benefit setup.

Skills

Analytical skills

Problem-solving skills

Communication skills

Proficiency in Microsoft Office

Job description

A leading IT consulting company is seeking a Claims Operations Specialist to serve as a liaison, ensuring accurate benefit configuration and timely resolution of inquiries. In this role, you will manage multiple benefit-related tickets, analyze configurations, and communicate effectively with various stakeholders. Ideal candidates will have 3-5 years of experience and strong analytical skills. The position offers a competitive hourly pay rate in a temporary capacity with a focus on customer satisfaction.