Benefits & Broker Services Analyst — Career Track

USI Insurance Services; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

USI Insurance Services in Kentucky offers the Emerson Rogers Career Track Program, a 12-month path into employee benefits, broker relations, and client service. You'll work with seasoned professionals, participate in mentoring, and take on increasing responsibility as an Ancillary Service Analyst.

The program blends formal training with practical experience, including networking and community initiatives through USI Gives Back, to develop technical, operational, and relationship skills for

Qualifications

• Associate degree required.
• Proficient in Microsoft Excel and other business technology applications.
• Strong organizational and time management skills with ability to manage multiple priorities and meet deadlines.

Responsibilities

• Support broker service activities, policy administration, and client deliverables.
• Assist with claims, billing inquiries, and other service-related requests.
• Support processing and implementation of new business, renewals, and Broker of Record letters, ensuring timely completion and compliance with carrier requirements.
• Process plan changes, policy updates, endorsements, and other requests submitted by account executives, broker consultants, and brokers.
• Maintain commission records, client databases, and case documentation in accordance with established workflows and procedures.
• Prepare financial analyses and market review analyses, summarize key findings, and create client-facing deliverables for a variety of business segments.
• Help identify cost‑saving opportunities using analytical tools, checklists, and templates.
• Illustrate insurance carrier renewals and new business proposals.
• Manage assigned workflow to ensure timely and accurate completion of deliverables.
• Stay current on insurance regulations, carrier products, underwriting guidelines, and value-added programs offered by Emerson Rogers.
• Participate in team meetings, training and mentorship opportunities to build expertise and learn how client strategies and recommendations are developed.

Skills

Excel

Problem solving

Organizational skills

Time management

Communication

Initiative

Education

Associate degree

Job description

USI Insurance Services in Kentucky offers the Emerson Rogers Career Track Program, a 12-month path into employee benefits, broker relations, and client service. You'll work with seasoned professionals, participate in mentoring, and take on increasing responsibility as an Ancillary Service Analyst.

The program blends formal training with practical experience, including networking and community initiatives through USI Gives Back, to develop technical, operational, and relationship skills for