Benefits Analytics & Systems Analyst

Brown & Brown; Saint Petersburg (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k

ESPP

Student loan assistance

Job summary

Brown & Brown is seeking a Data & Systems Analyst to support client benefit administration by managing data processes, eligibility reporting, policy validation, and system updates. This role ensures internal systems and client-facing platforms are accurate, aligned, and maintained to support renewal and service goals.

The ideal candidate has strong attention to detail, solid MS Office proficiency, and the ability to collaborate across teams to deliver timely and accurate client support in a

Qualifications

• Minimum of high school diploma or GED.
• Florida Life & Health Insurance license (2-15).
• Valid driver's license and travel.
• Proficient with MS Office Suite and Excel.
• Strong organizational and communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Update and renew plans in BAM based on Renewal Plan Decision communications.
• Maintain and manage individual policy details within BAM, including personal lines of coverage.
• Update AMS with fee agreements and coordinate client invoicing where applicable.
• Generate and distribute monthly analytics reports to clients, ensuring accuracy and clarity of the data.
• Conduct benchmarking analysis via mPloyer to support client strategy and renewal discussions.
• Administer client surveys as part of ongoing service evaluation and performance tracking.
• Maintain accurate Zywave portal access and contact information for each client.
• Ensure clients have up-to-date access to relevant tools, resources, and documentation.
• Maintain the Eligibility Master Sheet in Microsoft Teams to reflect accurate and timely enrollment data.
• Process manual lines of coverage and respond to eligibility or data discrepancies.
• Conduct thorough post-open enrollment audits across carrier, payroll, and BenAdmin systems.
• Submit updates and corrections as needed to maintain system integrity.
• Prepare and confirm the accuracy of payroll deduction reports.
• Deliver reports in coordination with client payroll schedules to ensure proper deductions.
• Coordinate with EBTech to gather build materials and support system renewals or new implementations.
• Participate in peer reviews and demos to ensure functionality, accuracy, and alignment with client expectations.
• Provide technical support and troubleshooting assistance as needed during onboarding or renewal.
• Review and verify final policy documents to ensure alignment with sold and implemented plans.
• Address and resolve any inconsistencies between sold coverage and policy issuance.

Skills

Confidentiality

Organizational skills

Verbal communication

Written communication

Analytical skills

Problem solving

Education

High school diploma or GED

Associate's or Bachelor's in business or finance

Tools

MS Office Suite

Excel

Agency Management System

Florida Life & Health Insurance license (2-15)

Job description

Brown & Brown is seeking a Data & Systems Analyst to support client benefit administration by managing data processes, eligibility reporting, policy validation, and system updates. This role ensures internal systems and client-facing platforms are accurate, aligned, and maintained to support renewal and service goals.

The ideal candidate has strong attention to detail, solid MS Office proficiency, and the ability to collaborate across teams to deliver timely and accurate client support in a