Benefits Analyst 2

Franklin County, Ohio; Columbus (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

The Benefits Analyst 2 at Franklin County, Ohio supports the administration of the county's employee health and wellness programs, focusing on evaluation, implementation and contract compliance.

You will coordinate multi-channel communications, assist with open enrollment, and provide data-driven insights to improve program performance and vendor management. Strong Excel skills and experience with enrollment systems are required.

Qualifications

• Bachelor’s degree in business administration, human resources, benefits administration, or related field with 3 years of HR/benefits experience.
• Ability to analyze benefits data and interpret policy and contract requirements.
• Strong communication skills for employee inquiries and vendor coordination.

Responsibilities

• Assist in program evaluation, implementation, and contract compliance for health benefits.
• Analyze performance measures and report on health benefits data.
• Oversee enrollment, premium billing, and payroll deductions processes.
• Coordinate vendor communications and respond to employee inquiries.
• Lead open enrollment projects and prepare related memos and reports.

Skills

Communication

Data analysis

Project management

Education

Bachelor’s degree in business administration, human resources, benefits administration, or related field

Tools

Excel

Marketing software

Enrollment system software

Job description

The primary purpose of the Benefits Analyst 2 classification is to assist in the administration of the purchasing cooperative’s employee health and wellness programs with a focus on program evaluation, implementation, operational performance, project management and contract compliance in a lead capacity; and to manage all internal and external multi-channel cooperative/member communications, including conceptualizing a plan, organizing resources, and creating and disseminating print and electronic media, and coordinating and monitoring vendor communications.

Assist in operational procedures and in the development, improvement, and interpretation of policies and contracts to ensure compliance with applicable requirements. Perform extensive research activities and ensure operational standards. Provide complex analysis and interpretation of operational data. Determine, track, analyze, and report on performance measures. Respond to and interact with Franklin County and Health Benefits program staff and officials. Provide advice to and answer questions from employees and dependents. Assess and approve vendor communication pieces. Evaluate vendor websites and provide customer contact where needed. Assist in developing and monitoring specific projects, including open enrollment. Prepare memos, reports, and correspondence related to the aforementioned responsibilities. Operate provided computer equipment in the editing and retrieval of data and in the production of necessary documentation. Act as a lead to staff in the Benefit Analyst classification.

Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance, disability, flexible spending accounts), new program implementation, enrollment, premium billing, payroll deductions, and certificate approval. Oversee and monitor the online enrollment system by ensuring accurate programming, collecting and analyzing benefit data, overseeing compliance of the Affordable Care Act (ACA) and COBRA). Create and conduct presentations for the agency and assist other staff in securing or developing materials and instructional sources.

Review and evaluate proposals for new employee benefit vendors, products and programs. Oversee and monitor employee benefits related to annual/special enrollments. Coordinate employee groups and ensure eligibility vendor conducts proper testing and loading of employee eligibility files. Lead employee/staff deduction initiatives and maintain records to ensure there is accuracy in payroll deductions. Foster a relationship with cooperative vendors, employees, groups and benefits staff. Advise management regarding operational compliance efforts pertaining to federal, state, local and contractual benefits rules. Assist Supervisor as needed. Maintain regular and predictable attendance.

Attend trainings, conferences, video conferences, sessions, and workshops in order to stay up-date on changes in program policies and maintain an advanced working knowledge of Excel and marketing software in order to support multiple modes of communication.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

Anyequivalent combination of relevant training and experience including but not limited to: Bachelor’s degree in business administration, human resources, benefits administration, or related field with three (3) years of human resources, benefits, or related experience.

No special license or certification is required.

Supervisory Responsibilities:

None required.