Benefits Analyst

Socket.dev; Fort Worth (TX); On-site; USD 52,000 - 82,000; Full time

Job summary

Higginbotham in Fort Worth, TX seeks a Benefits Analyst to interpret SBCs, SPDs, and client benefit information and to accurately complete PRDs and benefit book templates. You will work with the Project Manager to understand collateral needs and gather essential background materials.

The role emphasizes meticulous, error-free work in a fast-paced environment, with opportunities to improve processes and ensure compliance through strong communication and organization.

Qualifications

• Minimum of three years of experience in health insurance.
• General lines insurance license preferred.
• Bachelor’s degree preferred.

Responsibilities

• Understand client collateral and create PRD updates.
• Gather background information for project completion.
• Interpret SBCs, SPDs, and benefit summaries for templates.
• Ensure accuracy and consistency of all work.
• Follow Higginbotham standards for benefits information.
• Notify Project Manager and Content Writer when info is ready or needs clarification.
• Organize and utilize the content library.
• Balance multiple assignments with quick turnarounds.
• Identify opportunities to improve processes with the team.

Skills

Detail-oriented

Self-starter

Time management

Communication skills

Team player

Learning mindset

Education

Bachelor’s degree

General lines license

Tools

Microsoft Office

Asana

Monday.com

Applied Epic (AMS)

Job description

Position Summary

The BenefitsAnalyst is responsible for interpretingSummariesof Benefits and Coverage(SBCs) and anyclient-specific benefit information provided to accurately complete the department’s Project Requirements Document (PRD), and benefit book templates.

Key Responsibilities

• Work with the Project Manager to understand thechanges needed or the collateral to be created for the client.
• Obtainall necessary background information and materialsandaskrelevantquestionsto enableprojectcompletion.
• Effectively interpret SBCs, SPDs, benefits summaries and marketing spreadsheets and ensure the information is accurately transferred to or annotated in the PRD and other benefit templates.
• Review all work for consistency, accuracy, and wholeness.
• Ensure edits consistently follow our Higginbotham standard for benefits information.
• Promptly inform Project Manager and Content Writer when information is readyfor next steporwheninformationneeds to be clarified or provided.
• Comply withorganization and usage of content library.
• Balance a workload of several competing assignments with quick turnaround times.
• Proactively identify opportunitiesand work with teamto improve processes.

Specific Knowledge, Skills and Abilities

• Abilityto work in a fast-paced environment and produce error-free work.
• Highly motivated self-starter who works independently to accomplish goals.
• Strong organization and time management skills, with attention to detail.
• Stayup-to-datewith changes in benefits regulations, industry trends, and best practices to ensure our communication efforts remain compliant and competitive.
• Computer skillsand tools,includingMicrosoft Office, Asana, and Monday.com.
• Team player with positive approach.
• Exceptional communication skills, both verbal and written.
• Commitment to continuous learning.

Experience and Education

• Minimum ofthreeyears of experienceinhealth insurance.
• General lines insurance license preferred.
• Bachelor’s degree preferred.

Physical Requirements

• Ability to sit or stand for long periods of time.
• Repeated use of sight to read documents and computer screens.
• Repeated use of hearing and speech to communicate on telephone and in person.
• Repetitive hand movements, such asworking onkeyboardandwriting.

Core Competencies

• Leadership: Display leadership skills and ability to motivate fellow employees (If applicable)
• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Systems

• Proficient with Microsoft Office Suite
• Applied Epic experience preferred, but knowledge of similar Agency Management System (AMS) is acceptable

Physical Requirements

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching, and stretching in all directions