Benefits Administrator

East-West; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

East-West is seeking an on‑site Benefits Administrator to manage our self‑funded healthcare plan, serving as the primary day‑to‑day anchor and liaison with the TPA and HRA vendors. You will audit eligibility data and monitor claims utilization to ensure accurate, cost‑effective plan benefits, while maintaining HIPAA privacy.

You will collaborate with HR to align benefits with East‑West values and ensure ERISA and ACA filings are completed accurately, supporting employee wellbeing and regulatory

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Experience with HR data management and benefits administration.
• Familiarity with HIPAA, ERISA and ACA requirements.

Responsibilities

• Plan operations and vendor management for self-funded healthcare.
• Ensure data flow and auditing of eligibility records.
• Monitor claims utilization and ensure cost‑effective benefits.
• Maintain HIPAA privacy standards and annual compliance filings.
• Educate staff on healthcare literacy and benefits systems.

Skills

HR data management

Vendor management

HIPAA compliance

ERISA/ ACA knowledge

Healthcare benefits knowledge

Education

Bachelor’s degree or equivalent

Job description

Position Summary

The Benefits Administrator serves as the dedicated onsite expert and primary day‑to‑day anchor for the organization's self‑funded Healthcare plan. Reporting directly to the HR Manager, this highly collaborative role acts as the vital, empathetic liaison connecting staff with the Third‑Party Administrator (TPA), Health Reimbursement Arrangement (HRA) vendors, and all critical components of the healthcare ecosystem. Working closely with the Compensation and Benefits Specialist, the Administrator manages the continuous flow and auditing of eligibility data using Google Workspace, while actively monitoring claims utilization to ensure plan benefits are used accurately and cost‑effectively. As a fierce advocate for both the employee and the organization, the position balances strict compliance oversight ensuring adherence to HIPAA privacy standards and driving key annual ERISA and ACA filings. The Benefits Administrator champions healthcare literacy across the workforce while meticulously maintaining the operational integrity of this vital corporate asset. This position is responsible for playing their part to achieve the bigger mission of East‑West and for ensuring that all Human Resources activities are clearly aligned with East‑West Vision, Mission, Values, Statement of Faith, and Biblical principles.

As an ambassador of faith in Christ and rooted in Biblical principles, the Benefits Coordinator will actively minister to EW leadership, staff, partners and the community in a manner that exhibits Christ‑character through personal and corporate spiritual disciplines.

Essential Duties And Responsibilities

• Plan Operations & Vendor Management
  • Serve as the primary onsite contact and daily operational anchor for the organization's self‑funded healthcare plan.
  • Act as the vital liaison between staff, the Third‑Party Administrator (TPA), Health Reimbursement Arrangement (HRA) vendors, and other external plan partners.
  • Actively monitor claims utilization data to ensure plan benefits are being used accurately, efficiently, and cost‑effectively.
• Data Integrity & HR Collaboration
  • Manage the continuous data flow and auditing of benefits eligibility records
  • Collaborate closely with the Comp and Benefits Specialist to ensure seamless cross‑departmental HR workflows and a unified employee benefits experience.
• Compliance, Advocacy & Privacy Oversight
  • Maintain strict regulatory oversight of the healthcare plan, ensuring absolute adherence to HIPAA privacy standards.
  • Drive the preparation and execution of critical annual compliance requirements, including ERISA framework guidelines and ACA employer filings.
  • Act as a trusted advocate for both employee care and the financial interests of the organization.
• Healthcare Literacy & Employee Education
  • Promote healthcare literacy across the organization through proactive communication and ongoing employee education.
  • Provide dedicated, empathetic guidance to staff members navigating the complexities of the self‑funded healthcare ecosystem.

Qualifications

• Experience with Christian Healthcare Ministries or other health sharing organizations, highly preferred
• Experience with basic accounting principles, highly preferred
• Bachelor’s degree or equivalent professional experience, highly preferred
• 1–3 years of experience in HR or benefits administration (group health plans preferred)
• 1–3 years of ministry or nonprofit experience, preferred
• Basic familiarity with ERISA, ACA, and HIPAA compliance frameworks
• Basic familiarity with medical coding
• Uphold a close and growing relationship with Jesus Christ