Benefits Administrator

Hinckley Allen; Hartford (CT); On-site; USD 82,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) retirement plan

Paid time off

Parental leave

Holidays

Flexible spending accounts

Wellness programs

Employee assistance programs

Job summary

Hinckley Allen's Human Resources team seeks an experienced Benefits Administrator to join our Hartford, CT, Boston, MA, or Providence, RI offices. This role administers comprehensive benefits programs for partners and staff, ensuring accurate enrollments and compliance.

You will lead the annual open enrollment, maintain HRIS records (UKG Pro preferred), support ACA reporting and HIPAA requirements, and collaborate with carriers.

Qualifications

• Four years of hands-on experience administering employee benefits.

Responsibilities

• Administer all Firm benefits programs for Partners and employees.

Skills

Benefits administration

HRIS familiarity

UKG Pro experience

Attention to detail

Analytical skills

Organizational skills

Customer service

Communication skills

Discretion/confidentiality

Team collaboration

Tools

UKG Pro

Job description

Hinckley Allen is seeking an experienced Benefits Administrator to join our Human Resources team in either our Hartford, CT, Boston, MA, or Providence, RI office.

Essential Duties and Responsibilities:

• Administer all Firm benefits programs for Partners and employees, including medical, dental, vision, life insurance, disability, flexible spending accounts, COBRA, and retirement plans.
• Manage benefits enrollments, changes, and terminations for new hires, qualifying life events, and departing employees, ensuring timely and accurate processing.
• Assist with new hire orientation and provide benefits education to new employees.
• Maintain accurate benefits records and payroll deductions in the Firm’s Human Resources Information System (HRIS) and coordinate enrollment information with insurance carriers and third-party administrators.
• Serve as a primary point of contact for employee benefits inquiries, providing clear and timely guidance regarding plan eligibility, coverage, enrollment procedures, and benefits-related issues, and escalating cases as needed.
• Coordinate with insurance carriers, brokers, and third-party administrators to resolve eligibility discrepancies, claims issues, and other benefit-related matters.
• Support the administration of employee leaves of absence, including coordination of benefit continuation, premium payments, and coverage changes during leave periods.
• Oversee benefits billing by reviewing, auditing, and reconciling benefits invoices to ensure accurate enrollment, coverage, and premium charges, and as needed, identifying and resolving billing discrepancies with insurance carriers, vendors, and accounting.
• Lead the annual open enrollment process, including system configuration, coordination with brokers and carriers, implementation of plan changes, employee communications and education, and auditing enrollment elections to ensure accuracy and timely processing.
• Support benefits compliance and reporting requirements including Affordable Care Act (ACA) reporting, non-discrimination testing, and other requirements related to ERISA, COBRA, HIPAA, and other applicable federal and state benefits regulations.
• Support benefits-related projects, system enhancements, process improvements, and vendor transitions.
• Lead all wellness programs for the Firm.

Knowledge, Skills and Abilities Required:

• Minimum of four (4) years of hands-on experience administering employee benefits including medical, dental, vision, life insurance, disability, and tax-advantaged benefits accounts.
• Experience using HRIS and benefits administration platforms; experience with UKG Pro strongly preferred.
• Experience in a law firm or other professional services environment strongly preferred.
• Strong attention to detail.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies, investigate issues, and implement solutions.
• Excellent organizational and time management skills, with the ability to independently manage competing priorities and meet critical deadlines.
• Excellent customer service orientation, written and verbal communication skills, and interpersonal skills, with the ability to communicate effectively and professionally with attorneys and staff at all levels by email, phone, and in person.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information with discretion.
• Ability to work collaboratively as part of a team while independently managing assigned responsibilities.
• Work occasionally requires a high level of mental effort and strain when performing a high volume of clerical tasks and performing other essential duties.
• Work occasionally requires more than 40 hours per week to perform the essential duties of the position.
• Ability to perform primarily sedentary work, including prolonged sitting, reading information on computer screens and printed materials, and communicating effectively by telephone and in person, with or without reasonable accommodation.

Salary Range: $82,000-$95,000. The specific compensation for this role will be determined based on education, experience, location and skill set of the individual selected for the position.

Hinckley Allen offers a comprehensive benefits package designed to support employees’ health, financial well‑being, and work‑life balance. Benefits offered with this position include medical, dental, and vision insurance; life and disability coverage; a 401(k)-retirement savings plan; paid time off, parental leave, and holidays; flexible spending accounts; and wellness and employee assistance programs. Employees will be eligible for benefits if they regularly work 20 or more hours per week. Additional eligibility and benefit terms are governed by the Firm’s plans and policies.

Hinckley Allen is an equal opportunity employer and makes employment decisions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability or protected veteran status.