Benefits Account Coordinator

5HM Hub International Texas; San Antonio (TX); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid schedule (3 days in office; 2]

Licensing support and training

Competitive pay and health benefits

Job summary

HUB International in San Antonio, TX seeks a Benefits Account Coordinator to join the Employee Benefits Insurance team. You’ll support daily service needs, pre-renewal and renewal activities, working with Account Managers, Executives and Sales Consultants in a hybrid office environment.

This role requires a Texas Life & Health license within 60 days of employment, strong customer service and communication skills, and the ability to collaborate across teams. Bilingual English/Spanish is a plus.

Qualifications

• Texas Life & Health license to be obtained within 60 days
• Experience in insurance preferred
• Customer service experience preferred
• Bilingual English/Spanish helpful

Responsibilities

• Assist with daily service needs, pre-renewal and renewal processes
• Collaborate with Account Managers, Account Executives and Sales Consultants
• Support pre-renewal activities and licensing

Skills

Customer service

Verbal & written communication

Attention to detail

Team collaboration

Bilingual English/Spanish

Education

High School Diploma / GED

College degree preferred

Tools

Microsoft Office Suite

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Job Summary

We are currently seeking a Benefits Account Coordinator to join our Employee Benefits Insurance team. In this role, you’ll work with an account management team, assisting with daily service needs, pre-renewal, and renewal processes to help ensure exceptional client service. Collaboration and proactive engagement with Account Managers, Account Executives, and Sales Consultants are key to success. This position requires a Texas General Lines Life & Health insurance license, to be obtained within sixty days of employment and maintained throughout employment. This position is in our downtown San Antonio office and offers a hybrid schedule (3 days office; 2 days remote) after an initial onboarding period.

Qualifications

• High School Diploma / GED; College degree strongly preferred
• Recent/relevant experience in insurance preferred
• Customer service experience preferred
• Excellent verbal and written communications
• Proficient with Microsoft Suite
• Organized with attention to detail
• Ability to work independently on an assignment
• Ability to work collaboratively as a member of a team
• Bilingual in English and Spanish is helpful

What we offer you

• We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.
• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.