Benefits Access Coach II — Empower Families

North East Kingdom Community Action; St. Johnsbury (VT); On-site; USD 44,000 - 52,000; Full time

Job summary

North East Kingdom Community Action is seeking a Benefits Assister Coach II within the Economic and Community Based Services Department. This role guides low-income individuals through eligibility, enrollment, and access to NEKCA, federal, state, and community programs, with education and outreach for Medicaid and SNAP.

The position emphasizes state-wide program support, data collection, and collaboration with Vermont agencies to uphold grant requirements and improve participant outcomes.

Qualifications

• BA preferred; 1-2 years of relevant experience preferred.

Responsibilities

• Obtain and maintain Benefit Assistor certification through the Department of Vermont Health Access.
• Provide education, enrollment assistance, and health insurance navigation for Medicaid to NEKCA clients.
• Provide education, application assistance and outreach for hunger relief programs such as 3SquaresVT (SNAP), Farm to Family Coupons, and Crop Cash.
• Advocate for clients with various agencies to apply for and access essential and supportive services and coordinate efforts with other agencies on the family's behalf.
• Be present to the household in various settings outside of the office including their home and community locations.
• Travel as needed within NEKCA’s service areas to meet with clients.
• Provide information on and assist households in accessing and applying for other services offered by NEKCA specifically the Economic Access Programs to help with credit improvement, budgeting, and asset development.

Education

BA (preferred)

Job description

North East Kingdom Community Action is seeking a Benefits Assister Coach II within the Economic and Community Based Services Department. This role guides low-income individuals through eligibility, enrollment, and access to NEKCA, federal, state, and community programs, with education and outreach for Medicaid and SNAP.

The position emphasizes state-wide program support, data collection, and collaboration with Vermont agencies to uphold grant requirements and improve participant outcomes.